Client-Facing Account Manager

Responsibilities

• Lead Client Campaigns: Manage multiple accounts and campaigns while staying organized and ensuring clients are thrilled with the results.
• Collaborate Across Teams: Work closely with specialists in web design, SEO, PPC, and content creation to bring campaigns to life.
• Client Meetings: Meet with clients regularly to understand their goals, provide insights, and deliver strategic recommendations.
• Brainstorm and Innovate: Be a key contributor to internal strategy sessions, offering fresh ideas and creative approaches.
• Content Creation: Support social media, email marketing, and blog content to ensure consistent brand messaging across all digital channels.

Requirements

• 3+ years of online marketing experience (agency experience is a plus!)
• 1+ year of client-facing account strategy in a digital marketing agency or similar role
• Strong communication skills (written and verbal)—you’ll be interacting with clients and team members regularly
• A solid understanding of social media and digital marketing best practices (Meta, YouTube, LinkedIn, Pinterest, Google Business Profiles, etc.)
• Experience with project management tools like Teamwork or Monday.com to keep budgets and timelines on track
• A basic understanding of SEO – you don’t need to be an expert, but know enough to engage in meaningful conversations
• Critical thinking and problem-solving skills—you’ll be evaluating audience needs and crafting effective campaigns
• Flexibility and curiosity—we love people who embrace new challenges and are always looking for ways to grow
• A team player mentality—collaboration is key to success in our agency, and we all support each other to ensure client success.

Benefits

• Fully Remote Work: Enjoy the flexibility of working from anywhere, with a team that values work-life balance.
• Growth Opportunities: We support your professional development and offer resources to help you grow in your career. Each team member has a Coursera account for access to skill development opportunities.
• Fun, Collaborative Culture: We’re a friendly, hardworking group that loves to brainstorm, share ideas, and have fun while we work. Enjoy virtual happy hours, team appreciation events and early summer Fridays.
• Competitive Salary & Benefits (waiting period may apply)
• Salary Range: $50,000+ (depending on experience)
• 401(k) matching (waiting period may apply)
• Dental, Health, & Vision Insurance
• Paid Time Off
• Flexible Schedule