Account Manager (Digital Marketing )

**This is for locals only, as the position is onsite and inperson (Playa del Rey, CA)**

If you're a highly detail-oriented go-getter who takes pride in your work, a natural leader, and is obsessed with white-glove customer service, then this is for you.

We're looking for someone whose mottos include: "under-promise and over-deliver" and "zero inbox strategy".

Overview:

The Client Success Account Manager is responsible for managing a marketing portfolio of high value accounts, acting as the face of the company, and serving as the primary point of contact between the client and our behind-the-scenes magical tech and content teams.

Must-Have's:

• Excellent communication skills (both verbal and written)
• Supremely organized
• Strong attention to detail
• Ability to manage multiple tasks and know how to prioritze them
• Leadership and delegation skills
• Customer service mentality characterized by going above and beyond, continually exceeding their expectations
• Ability to perform well under high pressure and time sensitive environments

Description:

• Manage the day-to-day progress and development of all client projects
• Communicate effectively and professionally with key client contacts
• Develop and monitor project timelines
• Provide administrative and client service support on assigned accounts
• Work with dev team, copywriters, CEO, external agencies and other client service team members to ensure work is done on time and exceeds expectations.
• Conduct marketing performance reports confidently.
• Manage client assets and key project information in support of creative work
• Document discussions during client meetings and key internal meetings
• Actively participate in strategic planning sessions, brainstorms and creative meetings with a point of view
• Keep apprised of clients’ brands/products/services/marketing developments and general trends/happenings in advertising
• Ability to interpret brand needs and communicate them back to the Creative team
• Being on top of your clients accounts and having a proactive attitude, reaching out by antipating their needs
• Track projects through all phases from requests through approvals and distribution of final assets to ensure the accuracy and timely execution of projects

Topics you'll cover frequently:

• SEO
• Google Analytics
• Google Ad Words
• Google Console
• Design
• Email Automations
• UX/UI

Look forward to hearing from you!

Job Type: Full-time

Pay: $46,460.00 - $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person