Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain strong, long-term client relationships.
• Oversee SEO, paid advertising, social media, and website development projects.
• Coordinate with internal teams to ensure projects are completed accurately and on schedule.
• Conduct client meetings, present performance reports, and communicate marketing strategies.
• Monitor campaign performance and identify opportunities for improvement.
• Manage multiple client accounts, timelines, and deliverables simultaneously.
• Address client questions and concerns professionally and promptly.
• Identify opportunities to expand existing client accounts.

Requirements

• Minimum 5 years of professional experience in digital marketing and account management.
• Fluent English with exceptional written and verbal communication skills is required.
• Excellent command of English grammar, spelling, and professional business communication.
• Strong understanding of SEO, Google Ads, Meta Ads, social media marketing, and website development.
• Proven experience managing multiple client accounts.
• Excellent organizational, time management, and problem-solving skills.
• Ability to communicate confidently and professionally with business owners and executives.
• Strong understanding of marketing analytics, campaign reporting, and performance metrics.
• Ability to work independently, take initiative, and manage responsibilities with minimal supervision.

Preferred

• Previous experience at a digital marketing agency.
• Experience working with healthcare, home services, or e-commerce businesses.
• Familiarity with Google Analytics, Google Search Console, Google Ads, Meta Business Manager, and CRM platforms.
• Experience with client retention, account growth, and upselling.