Responsibilities

• Serve as the main point of contact for a portfolio of clients, managing relationships across direct marketing campaigns and live event activations
• Collaborate with internal campaign and events teams to ensure client programs are executed on time, on brand, and on budget
• Present campaign results, performance reports, and strategic recommendations to clients on a regular basis
• Identify opportunities to grow accounts through additional campaigns, event sponsorships, and expanded service offerings
• Attend and support on-site events as needed, acting as a client liaison during live activations
• Maintain accurate account and pipeline records; track campaign KPIs and report on client satisfaction and retention

Requirements

• 2+ years of experience in account management, marketing, or client services
• Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience)
• Must be able to commute to or relocate to Indianapolis, IN — this is a fully on-site position
• Experience with CRM tools and basic campaign reporting

Preferred

• Experience in direct marketing or events is a strong plus
• Familiarity with event management platforms is a bonus