Account Manager

Responsibilities

• Manage and maintain cross-channel, programmatic advertising campaigns (i.e. display, video, rich media, CTV) in partnership with clients and internal teams to help clients connect with their customers/users
• Serve as the dedicated point of contact for Cadent’s sales team, as you will manage 2-3 sales members
• Synchronize with internal teams and your Sales Managers to ensure all deliverables are met with precision and punctuality.
• Prepare and present reporting decks that translate complex data into actionable insights for clients
• Ensure excellent customer satisfaction levels with every customer engagement
• Proactively identify opportunities to expand client partnerships by aligning new product offerings with their evolving performance data.
• Maintain an understanding of the digital media landscape and emerging industry technologies to keep Cadent at the forefront of the market.

Requirements

• College diploma, with relevant degrees in marketing or communications a plus
• 1-2 years in digital media, technology, or client services
• Results and goal oriented
• Independent, confident, and enthusiastic
• Possess great initiative and proactively identifies new opportunities
• Customer service oriented
• Entry level account management experience at an ad tech company
• Knowledge of Salesforce and JIRA – Atlassian are not required but preferred
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Benefits

• Inclusive health, dental, and vision plans built to support diverse lifestyles
• Enhanced support for reproductive health, family planning, and new parents
• Employer contribution to HSA
• Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
• Generous and inclusive paid parental leave
• Mental health support and Employee Assistance Program (EAP)
• Free access to the Calm App
• Monthly Wellness reimbursement
• Special discounts through LifeMart and Plum Benefits
• Flexible Time Off (FTO) policy and company breaks