Responsibilities

• Running and preparing for every client call and helping shape the plan that comes out of it
• Planning what happens for deadlines, deliverables, and client expectations along the way
• Briefing and directing specialists across SEO, email, paid, reporting, writing, design, web development, PR, and video
• Making sure the work ships on time and at the quality our clients expect
• Holding the relationship with client between meetings, staying ahead of what they'll ask for next
• Making the call when something slips, and bringing it to the team to solve it early

Requirements

• 5+ years of experience in an agency environment (project management, client strategy, or marketing management)
• Proven track record of owning accounts and directing work across multiple disciplines
• Strong ability to anticipate client needs and manage multiple moving pieces simultaneously
• Excellent communication and relationship management skills, with the ability to lead client conversations and maintain boundaries
• Experience with B2B marketing and long sales cycles is a significant plus
• Marketing certifications (e.g., StoryBrand) are a plus
• Proficiency in project management and communication tools (e.g., Asana, Slack, Zoom, Airtable)
• Bonus: open to travel to industry events a few times a year

Benefits

• Competitive salary with flexible work hours
• Remote work (during Eastern Business Hours)
• Professional development opportunities and training
• Due to our small team size, we currently don’t offer healthcare