Responsibilities

• Perform 50+ outbound calls daily, to prospective clients.
• Prospects existing clients over the phone, and performs daily marketing consultations via Video to achieve monthly upsell sales targets.
• Drives upsell revenue opportunities by identifying marketing opportunities for each client and then matches those opportunities with the best level of service required to meet each client’s needs.
• Qualify leads driven from marketing efforts directed at existing clients and sets appointments for online demonstrations to qualified decision makers.
• Demonstrate a high level of knowledge of digital marketing.
• Maintains and manages a portfolio of clients and develops strong relationships with each client.
• Address client concerns and ensure the resolution of issues in a timely manner, with hand-off to appropriate internal staff and/or follow-up when appropriate.
• Proactively identifies ‘at risk’ customers and escalates these customers to the appropriate department to ensure they are retained as customers.
• Ensure customers are proficient in using services by identifying user needs and providing consultative services and directing those to training or coaching resources when appropriate.
• Field all account and product related direct calls from clients, as well as transferred calls from the Customer Support team for issues and requests that require ADC involvement.

Requirements

• 1 Year+ in sales closing experience selling a SaaS product to small business owners as an Account Executive. (Must be in your most recent role).
• 1 Year+ of sales experience in Digital Marketing or TV/Online Ad sales.
• 6 Months or more in a SDR/BDR role calling on Small Business.
• Communication Skills: Excellent, professional written and verbal communication skills.
• Ability to build and maintain long term relationships.
• Ability to multitask and stay highly organized while doing so.
• Strong organizational and analytical skills. Able to master excel and PowerPoint presentations.
• Energy, hustle, and appetite for growth and responsibility.
• Detail oriented and self-motivated.
• BS or BA preferred, but willing to consider strong backgrounds in lieu of degree

Benefits

• Health, dental, and vision insurance.
• Group life and AD&D insurance.
• Long-term and short-term disability (LTD & STD).
• Employee Assistance Program.
• 401(k) Plan.
• Paid Time Off: 3 weeks PTO plus paid holidays.
• Company-sponsored events and outings.
• Collaborative company culture and growth opportunities.