Responsibilities

• Client Relationship Management: Support day-to-day client communications, participate in client meetings and presentations, and build a strong understanding of client businesses, industries, products and target audiences.
• Media Relations & Content Development: Execute media relations programs, develop media lists, draft compelling pitches, and write and edit a variety of communications materials, including press releases, fact sheets, briefing documents and messaging materials.
• Program Execution & Project Management: Manage multiple projects and deliverables simultaneously while maintaining timelines, trackers, agendas, status updates and other account management tools that keep programs running smoothly.
• Reporting & Performance Measurement: Compile media coverage, campaign results and performance summaries, helping teams evaluate program success and identify opportunities for future communications efforts.
• Team Collaboration & Mentorship: Serve as a key point of coordination across internal teams, vendors and external partners while providing guidance and support to Assistant Account Executives and interns.
• Integrated Communications Support: Contribute creative ideas during brainstorms, support the development of integrated communications programs and apply communications, marketing and business insights to client campaigns.

Requirements

• 2+ years of experience in public relations, communications or a similar agency environment.
• Proven ability to manage multiple projects, priorities and deadlines while maintaining strong attention to detail.
• Excellent written and verbal communication skills, with experience developing clear, compelling and audience-focused content.
• Familiarity with earned media outreach, media research and media list development, with an interest in consumer and brand communications.
• Comfortable engaging with clients, presenting updates and contributing ideas in meetings and collaborative environments.
• Collaborative, proactive and adaptable, with the ability to thrive in a fast-paced agency environment and respond effectively to changing priorities.
• Eager to mentor junior team members, contribute to team success and continue developing strategic communications expertise.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.