Responsibilities

• Lead Client Relationships & Strategy
• Serve as the primary client contact and strategic partner, building trusted relationships with senior stakeholders.
• Lead cross-functional teams across media, analytics, strategy, creative, web development, finance, and project management.
• Own integrated campaign strategy and execution, from briefs and planning through performance evaluation and optimization.
• Establish goals, budgets, KPIs, and priorities with clients and internal teams.
• Develop a deep understanding of clients' businesses, industries, competitive landscapes, and growth opportunities.
• Identify opportunities to expand agency scope and develop solutions with agency SMEs.
• Lead client meetings and confidently present performance, creative, strategic, and financial recommendations.
• Ensure deliverables meet quality standards and align with client objectives.
• Oversee budgets, forecasts, invoicing, and overall client health.

Requirements

• 8+ years of advertising agency experience, preferably in media and/or creative, with 1–3+ years of management or mentorship experience.
• Proven success leading integrated, cross-channel strategies and building strong client relationships.
• Strong understanding of full-funnel media, performance marketing, and associated KPIs.
• Experience with digital media, including Paid Social, Paid Search, Video, Programmatic, and CTV.
• Traditional media experience, including Linear, Audio and OOH
• Experience working with DTC brands and leading strategic creative development.
• A passion for data, specifically have the ability to build pivots and conduct sales and performance data analysis.
• Experience leading large, cross-functional teams and managing multiple priorities.
• Exceptional communication and presentation skills, with strong critical thinking and problem-solving abilities.
• Willingness to travel and support clients beyond standard hours when needed.

Preferred

• Chicago-area a plus
• Website strategy and development management experience a plus

Benefits

• Medical, Dental, and Vision insurance
• Quarterly profit-sharing program
• 401(K) plan with employer match (and immediate eligibility)
• 4-6 weeks PTO
• 12 paid holidays
• 12-18 weeks paid family and medical leave
• Monthly Work-From-Home allowance
• Additional benefits details can be found here