Responsibilities

• Builds and maintains strong business relationships by establishing trust and credibility at all levels in the client's organization, including senior management.
• Establishes regular communication with clients to ensure their satisfaction and facilitate our long-term profitability and growth.
• Leads clients as a trusted strategic partner with a perspective they can trust.
• Guides client planning and forward-thinking via established industry knowledge to support the agency's recommendations.
• Drives the growth of client accounts by identifying challenges and pursuing upsell opportunities.
• Collaborates with key CG Life leaders to present effective solutions that engage clients and generate excitement for additional projects.
• Supports new business efforts by actively participating in strategy sessions, attending pitches, and delivering presentations when appropriate.
• Ensures the accurate management of the account financials, including managing reporting.
• Leads and reports on monthly and quarterly forecast updates for the assigned client account(s).
• Displays personal ownership and responsibility for the client account by handling all elements from the briefing to the scope execution.

Requirements

• 10+ years of healthcare or life sciences agency experience or experience in a fast-paced life sciences/healthcare organization.
• Bachelor's degree in marketing, communications, or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Client-facing presence and interaction with C-Suite level must be demonstrated.
• Flexible and agile, with the ability to quickly change course when the need arises.
• Strong analytical and strategic-thinking abilities to carefully manage details while juggling multiple projects.
• Ability to put together professional-looking documents and presentations.
• Strong presentation/public speaking skills.
• Ability to focus and work under pressure during tight deadlines with humor, tact, and professionalism.

Benefits

• Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
• 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
• Parental Leave. Generous paid time off for parents to bond with their newest addition
• Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
• And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!