Account Director – Integrated Brand & Social

Responsibilities

• Own senior day-to-day client relationships and become a trusted partner on business, brand, and marketing priorities.
• Lead integrated work across brand campaigns, always-on social, content, creators/influencers, paid media, and production.
• Partner closely with Creative and Strategy from brief through final delivery, helping teams get to strong work and protecting the core idea through client feedback.
• Translate client business needs into clear agency direction, priorities, briefs, and actionable feedback.
• Lead multiple clients and workstreams simultaneously, prioritizing efficient, timely fulfillment of scopes of work while maintaining quality and momentum across fast-moving businesses.
• Partner closely with Project Management to establish internal ways of working, roles, resourcing, and workflows that support client objectives and successful delivery of the scope.
• Bring strong social and cultural fluency, understanding how organic social, creators, paid amplification, and broader campaign channels work together.
• Guide clients through production across video, social/content, digital, and integrated campaigns, balancing creative ambition with timing, budget, and deliverables.
• Own the commercial health of the business, including scopes, staffing, revenue forecasting and ownership, budgets, burn management, scope management, and organic growth opportunities.
• Communicate a clear agency POV and confidently navigate difficult conversations, competing priorities, and senior stakeholder feedback, including clearly articulating fee rationale, identifying and addressing scope creep, and proactively flagging overburn or financial risk when needed.

Requirements

• 8+ years of agency account/client leadership experience, including experience operating at the Account Director or equivalent level.
• Demonstrated experience leading integrated brand and marketing campaigns across multiple channels.
• Experience with social-first and/or always-on content programs, including organic social, paid social/media, and creator/influencer work.
• Strong understanding of creative development and production, with experience leading work from brief through launch.
• Experience independently leading strategic and creative conversations with senior clients and influencing decisions.
• Demonstrated ability to operate autonomously, make sound day-to-day decisions without unnecessary escalation, and recognize when senior leadership input is truly needed.
• Ability to translate client feedback into clear direction while protecting the underlying strategy and creative idea.
• Strong commercial experience across scopes, staffing, revenue forecasting and ownership, budgets, burn management, scope management, and organic growth.
• Experience leading multiple businesses or complex workstreams simultaneously.
• Demonstrated ability to lead multidisciplinary teams across Creative, Strategy, Social, Media, Production, and Project Management.

Benefits

• health/dental/vision insurance, matching 401(k), FSA and HSA accounts, paid time off, sick time, paid parental leave, paid medical leave, STD/LTD insurance benefits, and generous holiday calendar.