Zappos Email Marketing Manager, Zappos

Madison, WI (Unknown)

$87K/yr – $152K/yrMid Level4+ years expFull time

Posted 8 months ago

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Job Summary

Drive end-to-end lifecycle email and push campaigns as an Email Marketing Manager, leading cross-functional execution and optimization.

  • Own end-to-end lifecycle campaigns across planning, content, QA, deployment, and performance analysis.
  • Must-have: 4+ years of data-driven marketing experience with cross-functional teams.
  • Standout: Proven ability to personalize at scale using segmentation and CRM tools.

Job Description

Responsibilities

  • Own end-to-end campaign management including planning, content development, QA, deployment, and performance analysis
  • Execute comprehensive email and push notification strategies aligned with broader lifecycle marketing goals
  • Drive personalization and segmentation initiatives in partnership with the CRM team
  • Monitor and optimize key performance metrics across email and push notification channels
  • Conduct rigorous A/B testing to improve engagement metrics and provide data-driven recommendations
  • Support mobile app growth initiatives through integrated email marketing campaigns
  • Partner with Creative, Product, and Tech teams to implement new campaign capabilities
  • Maintain campaign calendars and coordinate with cross-functional stakeholders
  • Ensure compliance with email marketing best practices and regulations
  • Analyze customer behavior data to identify opportunities for program optimization

Requirements

  • 4+ years of professional non-internship marketing experience
  • Experience using data and metrics to drive improvements
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience building and optimizing multiple, simultaneous marketing campaigns
  • Experience managing or working within cross-functional marketing and creative teams
  • Experience working with marketing tools including email, web analytics, CRM, and marketing automation platforms
  • Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
  • Bachelor's degree or equivalent

Preferred

  • Experience in digital marketing and content production timelines and process
  • Experience analyzing data quantitatively and using customer research, data and metrics to back up assumptions, identifying opportunities, and assessing the efficacy of marketing programs
  • Experience with CRM tools and systems that can be leveraged to drive customer engagement - including but not limited to Adobe, Salesforce, Unica, Marketo, Exact Target, Braze, etc.
  • Experience with customer segmentation, profiling, and targeting
  • Knowledge of enterprise cloud strategies and distributed applications

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave

Marketing Team

Median Career Experience
2 years
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
17