Responsibilities

• Maintain and update content across internal (intranet) and external websites; including routine content changes and digital asset updates.
• Support marketing campaigns by ensuring web content, emails and digital media align with brand standards and user needs.
• Assist in creating custom webpages, tools and widgets to support campaigns, initiatives, and business unit needs.
• Build and schedule customer email communication, ensuring accuracy, brand alignment and adherence to best practices.
• Support customer broadcast alerts (SMS, voice and email) by packaging and deploying communications as directed.
• Maintain and support the customer email database, including routine data management and list updates.
• Coordinate with internal departments to fulfill digital requests and ensure proper functionality of digital channels.
• Design a wide variety of digital media including e-newsletters, social media content, digital documents, digital forms, banners, and interactive elements.
• Support web deployments by posting content and monitoring site activity under the direction of a supervisor.
• Provide analytics support by updating dashboard data, ensuring accuracy, and maintaining usability.