Responsibilities

• Product Presentation: Design winning listings at scale. Architect the research and merchandising guidelines that help tell a connected story. The listing is our product. You own its development and lifecycle, raising the bar with each release.
• Listing Optimization: Systematize the art of refinement. Stay ahead of the seasonal and category shifts in search and buying behaviors to ensure our products rank with agents and algorithms, while increasing customer conversion.
• Traffic Generation: Own the demand strategy that drives influence and profitable growth. Direct retail media and promotional instruments across winners and your strategic bets. Set the targets, track performance, and build the reporting that turns results into rising partner investment.
• Marketplace Growth: Use deep marketplace mastery to configure each partner for success. Adapt to platform changes, keeping an eye on the features and new marketplaces that can be turned into growth plays. Develop the corresponding plan, the partner pitch, and the process that makes the feature manageable and profitable.
• Systems and Insights: Fuel a continuous experimentation pipeline that proves what is working and what has stopped working: new keywords, image order, the new ad mechanism a platform just shipped. Turn every finding into context and skills the entire team can use to elevate our standard.
• Market Expansion: Build demand for the agency itself. Create the pull with our website and social presence, then curate the funnel and the case studies that convert it into new partners.

Requirements

• Curiosity and kindness: you learn ahead of need, teach what you know, and raise the standard of everyone around you.
• 5+ years of hands-on eCommerce experience across platforms like Amazon, Home Depot, Walmart, Wayfair, and more.
• Listings you are proud of: the story they tell, the A+ content, the variation architecture, and the detail-page conversion numbers that prove they win.
• Experience with Adobe Suite and a clear understanding of how professional imagery works inside a marketing department.
• Retail media experience from strategy to execution and budget management: Sponsored Products, Sponsored Brands, and DSP.
• Social commerce expertise: TikTok Shop, influencer relationships, and an eye for the UGC that converts.
• Demonstrated ability to use Helium 10 and other tools to match keyword intent to products and build customer connections.
• AI-native. You work with Claude daily and understand the challenges and benefits.
• Exceptional communication and organizational skills, with a sharp eye for structure and process.
• A collaborative team player who values belonging and thrives in a culture of trust and shared success.

Nice to Have

Benefits

• Health and Dental
• 401k with Matching
• Bonus Opportunity
• Paid vacation time