Responsibilities

• Owns and manages the lifecycle of large high impact cross-functional technology initiatives across multiple teams and organizations. Work is strategic and tactical.
• Develop comprehensive program plans with clear milestones, goals, dependencies, critical paths, and risk mitigation strategies
• Help define, align and map customer needs and business strategies for product and technology decisions.
• Drive technical decision-making processes and help Resolve technical architectural or engineering ambiguity
• resolve cross-team dependencies and conflicts
• Communicate program status, risks, and mitigation plans to senior leadership and stakeholders
• Influence product strategy and roadmaps based on technical constraints and opportunities
• Partner with engineering leaders to define technical solutions that meet business requirements
• Identify and remove obstacles to program execution through creative problem-solving
• Lead post-mortems and drive continuous improvement initiatives

Requirements

• 6+ years of technical program management working directly with software engineering teams experience
• Bachelor's degree in engineering, computer science or equivalent
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Preferred

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Knowledge of Marketing Technologies and Strategies (ABM, Personalization, Customer Journeys, Campaign Management, and others)
• Experience with cloud computing platforms, distributed systems, and AI

Benefits

• comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave