Sr. Email Marketing Specialist

Arlington, VA (Remote)

$95K/yr – $108K/yrSenior Level3+ years expFull time

Posted 6 weeks ago

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Job Summary

Own SFMC email automation across a portfolio, drive efficiency and quality, and partner with product launches and cross-functional teams to lift engagement and business value.

  • Marketing Ops: Build, standardize, and optimize SFMC automations and QA processes across the portfolio.
  • Collaboration & Strategy: Shape portfolio wide automation strategy with stakeholders to boost email engagement and impact.
  • Experimentation & Prototyping: Design tests and prototype new automations to learn fast and raise platform efficiency.

Job Description

Responsibilities
  • Deploy, maintain, and optimize email marketing automations in SFMC. Drive standardization of platform configuration, journey audience criteria, naming conventions, and asset organization across the portfolio.
  • Troubleshoot journeys and automations, escalating issues as needed to the Salesforce Teams. Architect new automation solutions that drive efficiency, and build and test new email automation prototypes. Discover and share new automation best practices to maximize platform efficiency.
  • Partner and collaborate with stakeholders to drive portfolio wide automation strategy, with the goal to increase email engagement and drive business value.
  • Design and implement high potential email tests that will feed into portfolio-wide automation strategy
  • Quality Control/Quality Assurance of automated emails and configuration. Monitor automations, quickly identify mechanical issues and drive a successful resolution.
  • Assist with new product launches including creating new MC BUs, submitting new subdomain requests, SAP tickets, DevOps requests for domain delegation, and initial automation strategy.
  • Manage automation documentation and all training materials for the email team related to SFMC, keeping them organized and up to date
Requirements
  • 3+ years experience developing and optimizing marketing automation strategies with a demonstrated focus on measurement, optimization, and analysis
  • 1+ years of experience with Salesforce Marketing Cloud, SFMC Certification
  • Bachelor’s degree required
  • Experience managing and/or mentoring team members or external vendor relationships
  • Working knowledge of SQL, Python, and other programming languages / analytical tools is a plus
  • Strong knowledge of Ampscript, HTML / CSS fundamentals
  • Must be a team-player, able to effectively communicate with various stakeholders
  • Strong organizational skills and “get-it-done’ attitude
  • Highly proactive, self-starter with ability to work in a fast-paced, rapidly changing environment
  • Display incredible attention to details
  • Demonstrate conceptual thinking and foundational marketing skills
  • Willingness to explore creative and innovative solutions
Benefits
  • Medical, dental, and vision coverage
  • Life insurance, disability, and 401(k) employer match
  • Free snacks and drinks in-office
  • Generous paid holidays and leave policies, including unlimited PTO
  • Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

Marketing Team

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