Sr Analyst - Delta Customer Marketing

New York City, NY (Hybrid)

$78K/yr – $125K/yrSenior LevelFull time

Posted 3 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own Delta Cobrand customer growth through data driven marketing, with cross channel treatment ownership and deep partner collaboration.

  • Cobrand Growth Ownership: manage customer treatments and marketing strategies across Delta and Amex channels to lift cardmember value and engagement.
  • Partnership & Execution: coordinate with Delta and cross-functional teams to deliver scalable retention, upgrades, and lending offers.
  • Senior Stakeholder Exposure: influence portfolio performance and growth strategy with data driven insights across both partners.

Job Description

Responsibilities

  • The Senior Analyst, Delta Customer Marketing will play a key role in driving growth across the Delta Cobrand portfolio by developing and executing customer marketing strategies that increase cardmember value, engagement, and revenue.
  • The role manages a portfolio of customer treatments—including upgrades, supplementary cards, and lending offers—across Delta and American Express channels, partnering closely with Delta stakeholders and cross-functional teams to deliver scalable, data-driven growth.
  • This role sits at the intersection of partnership management, marketing strategy, analytics, and execution, offering significant exposure to senior stakeholders across both American Express and Delta.
  • This role offers unique exposure to one of American Express' largest and most strategic cobrand partnerships, providing opportunities to influence customer growth strategy, partner engagement, and portfolio performance across both Delta and American Express channels.
  • The Cobrand team within the US Consumer Marketing Group is responsible for delivering sustained revenue growth by making partner marketing a core growth engine and strategic differentiator across every cobrand.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
American Express logo

American Express

4.1 Glassdoor

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

New York, NY, US
79K employees (3,751 in marketing)
81% recommend to a friend
88% CEO approval

Traffic Signals

Monthly Visitors
99M
Monthly Google Ads Budget
$4.4M
Traffic Source Mix
Search
22.8%
Direct
71.5%
Referral
4.6%
Social
0.2%
Paid
0.8%

Headcount Trend

Current headcount: ~81.7K

Marketing Team

Marketing Team Size
3,046 (4% of company)
Median Career Experience
16 years
Median Tenure
10.8 years
Marketing Roles Posted (Last 30 Days)
26

Recent News