Senior Manager, Consumer Operations & Omnichannel

USA (Remote)

$155K/yr – $180K/yrSenior Level5+ years exp

Posted 10 days ago

Job Summary

Own the end-to-end consumer marketing ecosystem, leading agency partnerships, digital experience, asset management, promotions, and campaign operations while ensuring regulatory compliance and data-driven performance.

  • Oversees omnichannel strategy and agency governance
  • Manages PRC/MLR submissions and asset library

Job Description

Responsibilities

  • Agency Management & Omnichannel Execution
  • Serve as day-to-day lead for consumer agency partners — media, digital, CRM, analytics, creative, and web — translating strategy into actionable briefs and integrated execution plans.
  • Lead weekly agency status meetings and hold partners accountable for executional excellence, timeline adherence, and continuous improvement.
  • Manage the consumer marketing operational budget, tracking spend against plan and providing financial reconciliation reporting.
  • Consumer Digital Experience
  • Serve as business owner for the Viaskin Peanut consumer digital ecosystem, overseeing strategy, governance, and ongoing optimization of the patient website and other owned channels.
  • Own digital content governance across consumer channels, ensuring timely publication, regulatory compliance, and brand/messaging consistency across web, email, CRM, and portal touchpoints.
  • Partner with media and digital agencies to execute and optimize campaigns across search, social, display, and CRM using performance insights.
  • Promotional Review & Asset Management
  • Serve as the Consumer Marketing lead for promotional review, ensuring all consumer-facing materials move through PRC/MLR on schedule via Veeva PromoMats.

Requirements

  • Bachelor's degree in Marketing, Communications, Business, Digital Media, or a related field.
  • 5+ years of pharmaceutical or biotech marketing experience, with a focus on omnichannel or digital marketing.
  • Hands-on experience leading promotional review and managing MLR/PRC submissions within Veeva PromoMats or an equivalent system.
  • Demonstrated experience managing external agency partners and integrated, multi-vendor campaign timelines in a regulated industry.
  • Experience measuring and optimizing omnichannel campaigns; highly detail-oriented with strong written and verbal communication skills.

Preferred

  • Experience supporting a specialty or rare disease product launch, particularly in a pre-commercial or launch-stage biopharmaceutical company.
  • Familiarity with pediatric health, allergy/immunology, or other specialty therapeutic areas with complex patient journeys.
  • Knowledge of SEO/SEM best practices and experience with marketing automation or CRM-driven patient engagement platforms.
  • Familiarity with ADA/WCAG web accessibility requirements and digital compliance standards for pharmaceutical websites.
  • Curiosity: Keep on exploring uncharted territories. Always ask “why?” and more importantly “why not?”,
  • Courage: Take smart risks, mentor each other to always do better & be accountable for our choices, our opinions, and our actions,
  • Collaboration: Teamwork and spirit. Support each other and be equally involved in the achievement of our common goals,
  • Credibility: Be transparent, follow through and build trust. Educate ourselves about our unique technology.
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DBV Technologies

3.3 Glassdoor

DBV Technologies is a global clinical stage biopharmaceutical company founded by pediatricians who believed that food allergies could one day be treated safely and effectively.We are on a mission to advance epicutaneous immunotherapy using our innovative technology platform, ViaskinTM, to develop treatment options for immunologic diseases with significant unmet medical need.This mission drives our commitment to the advancement of treatments for patients and their families. That is why we are investigating a potential new class of immunotherapy, epicutaneous immunotherapy (EPIT), that aims to re-educate the immune system of patients through the skin.Today, we are focused on exploring the use of Viaskin to address food allergies, a devastating condition that afflicts millions of patients. As an important milestone in our journey, we hope to offer the first epicutaneous immunotherapy treatment for peanut allergy.Tomorrow, as pioneers, we will continue to explore the broad applications of this potential new class of immunotherapy, including treatments for patients suffering from inflammatory and autoimmune diseases.

Founded in 2002
Châtillon, Île-de-France, FRA
200 employees (16 in marketing)
63% recommend to a friend
27% CEO approval

Salaries

Posted range

$155K/yr – $180K/yr

Taken straight from the job posting.

See all DBV Technologies salaries

Marketing Team

Marketing Team Size
9 (5% of company)
Median Career Experience
16 years
Median Tenure
0.5 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$453.4M
Last Raise
$30M
Post IPO Secondary, 5 months ago

Funding History

  • Oct 2025
    Post IPO Secondary • $30M
  • Mar 2025
    Post IPO Equity • $180M
  • Jun 2022
    Post IPO Equity • $192.2M

Traffic Signals

Monthly Visitors
12.2K
Traffic Source Mix
Search
34.6%
Direct
43.1%
Referral
6.9%
Social
13.7%
Paid
1.5%

Headcount Trend

Current headcount: ~201

Recent News

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Senior Manager, Consumer Operations & Omnichannel

DBV Technologies · USA · Remote