Relationship Marketing Coordinator

Henderson, NV (On-site)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive outbound guest outreach for Station Casinos to book incremental reservations and build guest relationships via phone and CRM.

  • Own outbound guest contact to book incremental reservations and promote brand loyalty.
  • Must-have: Previous casino marketing or casino telemarketing preferred.
  • Standout: Experience using a company CRM to track outreach and follow-up.

Job Description

Responsibilities

  • Perform responsibilities in accordance with all Company standards, policies, and procedures.
  • Responsible for successfully booking incremental business through the systematic use of the telephone and approved outbound contact methods.
  • Utilize a company database to strategically contact inactive, declining, un-hosted and specific segmentation of Guests approved by PD leader.
  • Responsibilities include verifying and obtaining pertinent Guest information, booking appropriate reservations, promoting brand loyalty, establishing a relationship for future marketing endeavors, and regular follow up with Guests.

Requirements

  • Previous casino marketing or casino telemarketing preferred
  • Ability to speak and write English fluently, bi-lingual a plus
  • Ability to use a multi-line telephone and a computer

Preferred

  • Previous casino marketing or casino telemarketing preferred
  • Bi-lingual a plus
Station Casinos logo

Station Casinos

3.4 Glassdoor

Station Casinos is the leading provider of gaming and entertainment to the residents of Las Vegas, Nevada. Station's properties are regional entertainment destinations and include various amenities, including numerous restaurants, entertainment venues, movie theaters, bowling and convention/banquet space, as well as traditional casino gaming offerings such as video poker, slot machines, table games, poker, bingo and race and sports wagering.Station Casinos owns and operates Red Rock Casino Resort Spa, Green Valley Ranch Resort Spa Casino, Palms Casino Resort, Palace Station Hotel & Casino, Boulder Station Hotel & Casino, Santa Fe Station Hotel & Casino, Wildfire Rancho, Wildfire Valley View and Wild Wild West Gambling Hall & Hotel in Las Vegas, Nevada, Texas Station Gambling Hall & Hotel and Fiesta Rancho Casino Hotel in North Las Vegas, Nevada, and Sunset Station Hotel & Casino, Fiesta Henderson Casino Hotel, Wildfire Anthem, Wildfire Boulder, Wildfire Lake Mead, Wildfire Sunset Casino and in Henderson, Nevada. Station Casinos also owns Barley's Casino & Brewing Company, The Greens and Wildfire Casino & Lanes in Henderson. In addition, Station manages Graton Resort & Casino in Sonoma County California on behalf of the Federated Indians of Graton Rancheria.

Founded in 1976
Las Vegas, Nevada, USA
3.7K employees (297 in marketing)
72% recommend to a friend
68% CEO approval

Traffic Signals

Monthly Visitors
57.9K
Monthly Google Ads Budget
$11.5K
Traffic Source Mix
Search
17.1%
Direct
76%
Referral
5.7%
Social
0.7%
Paid
0.6%

Headcount Trend

Current headcount: ~3.7K

Marketing Team

Marketing Team Size
235 (6% of company)
Median Career Experience
13.5 years
Median Tenure
8.2 years
Marketing Roles Posted (Last 30 Days)
1

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