Responsibilities

• Define and own the consumer trust narrative for Copilot — crafting how Microsoft communicates data practices, privacy protections, and responsible AI commitments to everyday users in clear, credible, human language.
• Lead Product Marketing Manager strategy for parental controls and family safety features, partnering with product, engineering, and policy teams to shape positioning, messaging, and go-to-market plans that resonate with both parents and teens.
• Develop messaging frameworks for high-sensitivity scenarios — particularly where work and personal contexts intersect (e.g., dual-identity consumer account + enterprise account experiences) — proactively addressing user concerns about how their data is used across contexts.
• Use research and data to find and close trust gaps — leveraging customer research, product telemetry, and sentiment signals to track user perception of safety and privacy, and to influence product investments that strengthen confidence.
• Build and maintain a living trust and safety knowledge base — spanning competitive trust messaging and customer pain points around data and privacy — and turn it into actionable inputs for product planning, storytelling, and launch readiness.

Requirements

• Master's Degree in Marketing, Computer Science, Business or related field AND 1+ year(s) experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 2+ years experience in business OR equivalent experience.
• Additional or preferred qualifications - Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.