Responsibilities

• Define and own the end-to-end go-to-market strategy, partnering closely with Integrated Campaigns to drive measurable business results.
• Develop and maintain messaging that articulates how our application serves complex enterprise needs and creates value for CIOs.
• Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates.
• Equip our Sales teams to win by developing strategic enablement materials, including battlecards, pitch decks, and customer success stories.
• Act as the connective tissue between Product, Partnerships, and Sales to ensure continuous product-market fit.
• Leverage performance data and customer feedback to refine our positioning and identify new growth opportunities within the ITSM/ESM space.

Requirements

• Experienced PMM leader with 8–12 years in product marketing, specifically within B2B tech and service management (ITSM/ESM) or AI-powered products.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Technical narrator with the ability to translate complex capabilities into clear business value for executive and technical audiences.
• Strategic thinker skilled at navigating competitive landscapes and positioning against entrenched legacy systems.
• Collaborative partner with a proven track record of aligning product roadmaps with market needs and customer pain points.
• Full-stack expert capable of owning the entire lifecycle from initial messaging to scaled global launches.
• Exceptional communicator with the written and verbal skills needed to engage both executive audiences and technical field teams.

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences