PAID MEDIA & CUSTOMER ACQUISITION SPECIALIST

Doral, FL (On-site)

Salary Not AvailableMid Level4+ years expSne/Salaried

Posted 3 days ago

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Job Summary

Own paid media strategy and execution to acquire new customers, translating segmentation and cohort insights into targeting and creative briefs, while monitoring performance, analytics, and agency partnerships.

  • Lead cross-channel paid media execution aligned to the acquisition strategy
  • Define new-customer segmentation and cohorts to guide targeting
  • Monitor CAC, LTV, and payback with Analytics collaboration

Job Description

Responsibilities

  • Direct paid media execution across media channels (awareness and performance channels) as the delivery mechanism for acquisition strategy — briefing, targeting, and budget allocation flow from the customer strategy below.
  • Monitor campaign pacing and platform-level performance (CPA, CPM, CTR, CVR, ROAS) to ensure media execution stays aligned to the acquisition plan.
  • Manage the day-to-day relationship with media agency partners, translating acquisition strategy into briefs and holding agencies accountable to customer-quality outcomes, not just volume.
  • Monitor pixel and tracking health (GTM, Meta CAPI, GA4) to ensure acquisition and cohort data feeding the strategy are accurate and trustworthy.
  • Stay current on platform updates, algorithm changes, and industry trends to proactively recommend adjustments to campaign strategy and execution.
  • Define who we should be acquiring — building and maintaining new-customer segmentation, ideal-customer profiles, and high-propensity acquisition cohorts.
  • Analyze new customer cohorts by source and campaign to identify which acquisition paths deliver durable, high-LTV customers versus one-time or discount-driven traffic.
  • Set the acquisition agenda: prioritize which segments, channels, and offers to pursue based on customer value, not just channel-level efficiency.
  • Translate segmentation and cohort insights into clear targeting parameters and creative/media briefs that guide execution.
  • Own acquisition KPIs at the customer level — CAC, new customer volume and quality, LTV trajectory, and payback period — and hold the strategy accountable to them.

Requirements

  • Bachelor’s degree in a Media planning, marketing, or business-related field.
  • 4+ years of experience in paid media focused roles. Experience with Brand and Performance media (Retail) is a must.
  • Hands-on experience managing paid media campaigns Meta Ads Manager Google Ads, Reddit, Pinterest, TikTok etc.) and comfort working directly in-platform is essential.
  • Strong analytical and problem-solving skills, with experience using data to influence decisions and communicate results clearly.
  • Exceptional organization, attention to detail, and time-management skills.
  • Ability to operate independently and proactively identify opportunities for improvement.

Preferred

  • Experience presenting to senior stakeholders.
  • Experience with advertising or media agencies or data-driven organizations is preferred.
  • Interest in working in a fast-paced environment with global talent
  • Love for food and curiosity within the food and grocery industry space is a plus.

Marketing Team

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