Marketing Operations Specialist

Arlington, VA (On-site)

$60K/yr – $62K/yrMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive marketing operations by coordinating cross‑department requests, managing ClickUp projects, and ensuring timely delivery to support NAA's marketing initiatives.

  • Own cross‑department coordination and project tracking to ensure on-time delivery.
  • Must-have: 2+ years in marketing or operations with strong organizational skills.
  • Standout: Experience with ClickUp and cross-team process improvements.

Job Description

Responsibilities

  • Support the Marketing Manager in coordinating cross-departmental requests and prioritizing workloads.
  • Manage and maintain marketing projects, tasks, and timelines in?ClickUp, ensuring accurate tracking and on-time delivery.
  • Monitor project progress, flag risks or delays, and help maintain clear communication across stakeholders.
  • Assist in developing and improving?department?processes, templates, and documentation.
  • Help organize and maintain marketing assets, files, and documentation for easy team access.
  • Oversee the organizational marketing calendar to ensure campaigns are scheduled out, updated as needed and executed on deadline.
  • Support campaign execution by coordinating deliverables, gathering requirements, and ensuring alignment with project timelines.
  • Assist with data collection, reporting, and performance tracking for marketing initiatives alongside Senior Manager of Digital Marketing Analytics.
  • Maintain internal request workflows and ensure all incoming marketing needs are properly logged and routed through?ClickUp.
  • Work closely with the?Marketing Manager?to support strategic planning and operational efficiency.
  • Collaborate with internal teams?to gather information, clarify project needs, and ensure deliverables meet expectations.
  • Participate in team meetings, providing updates on task status and project progress.
  • Coordinate the shipment of marketing materials, displays and supplies to exhibiting industry events for NAA team members.
  • Assist with scheduling, meeting coordination, and note-taking as needed.
  • Help maintain brand consistency across?organizational?materials and communications.
  • Adheres to Data Accuracy Policy.

Requirements

  • 2+ years previous experience in marketing or operations. Agency experience is a plus.
  • Strong organizational and time-management skills with keen attention to detail.
  • Interest in project management and marketing operations.
  • Familiarity with project management tools. Experience with ClickUp is a plus.
  • Strong written and verbal communication skills.
  • Ability to manage projects under pressure, to take initiative, and work independently as well as with a team.
  • Proactive, collaborative, and eager to learn.

Preferred

  • Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience).
  • Basic understanding of marketing principles and digital marketing channels.
  • Experience with CRM, email marketing platforms, or analytics tools.
  • Ability to analyze data and create simple reports or dashboards.
  • Creative problem-solving and process-improvement mindset.