Responsibilities

• Create and process targeted contact lists for promotional campaigns based on marketing specifications or analysis; identify and resolve list issues such as list priorities, shortages, overages, duplicates, and data inconsistencies while ensuring compliance with customer contact guidelines
• Serve as a Subject Matter Expert (SME) for customer data, list segmentation logic, and marketing data processes.
• Partner with Marketing stakeholders to analyze and clarify campaign requirements, translating business needs into accurate, actionable data and list solutions.
• Transform raw data files into usable outputs by analyzing file structures, creating file layouts, and streamlining and automating data workflow
• Build, maintain, and enhance recurring and ad hoc reports using marketing, customer, and campaign performance data to support business decision‑making.
• Run and manage multiple scripts and queries to assemble reports or series of reports; troubleshoot data issues and monitor for exceptions.
• Develop and maintain dashboards, scorecards, and other performance tracking tools to provide ongoing visibility into campaign and operational metrics.
• Provide guidance and support to end users on list request processes, reporting tools, and data usage best practices; assist with onboarding new tools, processes, or enhancements.
• Document processes, standards, and best practices related to list creation, reporting, and marketing data workflows, and identify opportunities for continuous process improvement and operational efficiency.
• Demonstrates an understanding of schedule purpose while effectively managing multiple requests to ensure on-time delivery.

Requirements

• High School Graduate or General Education Degree (GED).
• Associate degree in a business, marketing or technology related field desirable.
• 2+ years of reporting/data analysis experience, preferably in a sales or marketing environment.
• Knowledge of SAP BI, SAS, Acoustic, BCC, MS Access, and/or other similar database software desired.
• Strong investigative, organizational, & analytical skills.
• Proficient in spreadsheet creation, report design, and data manipulation.
• Ability to pull, analyze, and summarize large amounts of data
• Good communication skills.
• Understanding of Sales and Marketing functions.
• Internal J. J. Keller experience requirements may vary from those for external candidates, with consideration given to demonstrated performance, institutional knowledge, and career progression within the organization.

Preferred

• Associate degree in a business, marketing or technology related field desirable.
• Knowledge of SAP BI, SAS, Acoustic, BCC, MS Access, and/or other similar database software desired.