Responsibilities

• Manages the Customer Offering process for a specific set of customers, including the schedule of samples, publications, and ordering deadlines
• Gathers key customer inputs including data insights, cost targets, due dates, and customer specific requests
• Collaborates with sales, product management, creative, and procurement to develop a rotating calendar that aligns with customer due dates and manufacturing deadlines
• Assists the Concept Designer by providing historical context and previous sales information for Customer Brand Boards and hardgoods development.
• Identifies and connects the proper resources for each task, including new hard good development, catalog templates, tag design, pricing, etc.
• Maintains awareness and communicates the strategies of the Product Management teams across the organization, staying aware of new product launches, availability, tag development, and purchase orders
• Facilitates communication between Marketing, Purchasing, and Suppliers to deliver concepts and receive quotes, and collaborates with pricing to deliver costs on new hardgoods and materials
• Maintains and contributes to a database or archive of past product concepts for reference and potential reuse.
• Collaborates with Marketing Insights to analyze key learnings to share with the broader team to improve future sales performance
• Supports customer events, tradeshows, and visits by managing marketing schedules, samples coordination, and facilitating the set-up of any additional support