Responsibilities

• Assist with member welcome kit development and production, including copywriting, project coordination, vendor communication, and fulfillment planning.
• Support email marketing initiatives including drafting content, building templates, assisting with campaign execution, and tracking campaign performance.
• Contribute to CRM and data projects within Salesforce, including customer segmentation and improving customer journey workflows.
• Provide customer service and engagement support, responding to inquiries and identifying trends that may improve the member experience.
• Assist with consumer-facing initiatives and marketing projects, including occasional support for events or engagement campaigns.
• Support cross-functional marketing and engagement initiatives as needed.

Requirements

• Current junior, senior, or recent graduate pursuing a degree in Marketing, Business, Communications, Data Analytics, Information Systems, or a related field
• Strong interest in marketing technology, CRM platforms and email marketing tools.
• Strong written communication skills and ability to create clear, engaging content.
• Demonstrated analytical thinking and interest in segmentation and data analysis.
• Strong attention to detail.
• Familiarity with Excel or Google Sheets for basic data analysis (sequel or python a plus).

Preferred

• Experience with or interest in design tools such as Canva is preferred.
• Working knowledge of AI tools a plus.