Responsibilities

• Supports and upholds SmartStop’s brand identity across all marketing and communication channels
• Creates compelling content, including website copy, email campaigns, internal communications, marketing collateral, and press releases.
• Drafts and distributes press releases in alignment with brand messaging and AP style standards
• Ensures all written content adheres to AP Style and maintains consistency in tone, voice, and quality
• Serves as the internal owner of the company’s digital asset management system, ensuring assets are organized, current, and accessible
• Also serves as the internal owner of the company's intranet, ensuring content is timely, relevant, and engaging
• Trains employees on digital asset management system usage, brand standards, intranet functionality and best practices to support internal communications
• Manages email marketing campaigns in Constant Contact, including content development, list management, deployment, and performance tracking
• Partners with external vendors and agencies to execute marketing projects including SmartStop’s social media agency to manage content, ensure alignment with brand standards, and support engagement goals
• Tracks and analyzes performance metrics across campaigns and channels, providing insights and recommendations

Requirements

• Bachelor’s degree in Marketing, Communications, or related field required.
• 2 - 5 years of marketing experience, including content development, brand management and marketing systems
• Excellent verbal and written communication skills with demonstrated experience drafting press releases
• Working knowledge of AP Style and ability to apply it consistently across content
• Demonstrated creativity and strong attention to detail
• Experience managing brand standards across multiple channels
• Strong organizational and project management skills
• Ability to manage multiple priorities with strict adherence to deadlines
• Experience with marketing platforms and systems, including email marketing tools (Constant Contact preferred) and digital asset management systems (Brandfolder a plus!)
• Experience supporting or managing intranet or internal communications platforms

Preferred

• Working knowledge of Adobe Creative Suite is a plus
• Brandfolder a plus!

Benefits

• Competitve salary
• Health insurance including medical, dental and vision
• Life and Disability Insurances
• Paid Time Off
• Generous Holiday Schedule
• 401(k) matching with no waiting period
• Employee assistance program
• Referral program
• A great culture!