LEAD LIFECYCLE MANAGER

Fort Wayne, IN (Hybrid)

$90K/yr – $120K/yrSenior LevelFull time

Posted 9 days ago

Job Summary

Own the governance and lifecycle of leads across a multi-pod sales organization, writing rules for ownership, routing, and conflict resolution, while monitoring velocity and reclaiming neglected accounts; you arbitrate disputes, enforce processes, and decide when to say no to top producers.

  • Own lead governance across enterprise accounts and hierarchy
  • Ensure rule-based routing and adherence, including conflict resolution and reclamation

Job Description

Responsibilities

  • You are the referee, the auditor, and the architect of how leads move through our organization. You'll write and enforce the rules of engagement for lead ownership and distribution across account managers and pods — including the parent-child hierarchy logic that governs who owns what.
  • When two reps claim the same opportunity, you adjudicate it, then write the rule so it never happens again.
  • You'll monitor lead velocity and aging, spot-check rep behavior against pipeline reality, and flag the rep sitting on 30 untouched leads before it costs us a quarter.
  • You'll manage lead growth: sourcing rules, assignment logic for new enterprise targets, and reclamation of neglected accounts back into the pool.

Requirements

  • You've done lead governance at a company that sells into large enterprises — named account rules, territory disputes, routing logic, hierarchy management.
  • You've personally arbitrated ownership conflicts and had the standing to make the decision stick.
  • You think in process first, tooling second: you can tell us the difference between a lead that's stalled and a lead that's dead, and what rule catches each.
  • You're comfortable telling a top producer no.
  • HubSpot proficiency required. Admin certification not — we're hiring judgment, not workflows.
Circle Logistics, Inc logo

Circle Logistics, Inc

3.1 Glassdoor

Circle Logistics was founded in Fort Wayne, Indiana in 2011 by Eric Fortmeyer and Chad Buchanan. Fifteen years later, we're a privately held 3PL moving roughly 33,000 loads a month across the U.S., Canada, and Mexico, with an asset-based fleet, a vetted carrier network, and branches across the country. We've grown without losing the part that mattered most at the beginning: when something is on the line, a real person picks up the phone.For shippers. We move freight across every major mode (dry van, reefer, flatbed, expedite, oversize, auto, bulk, LTL, and air) for customers ranging from family-owned manufacturers to Fortune 500 supply chains. Our work is built on three commitments we make on every load: No Fail Service, Personalized Communication, and Innovative Solutions. No Fail Service means we own the load from tender to delivery and solve problems rather than explain them. Personalized Communication means a named point of contact who knows your freight. Innovative Solutions means we invest in the technology and visibility tools that keep you out of the weeds.For our team. Circle is built on an intrapreneurial branch model. Top performers don't hit a ceiling. They build books, build teams, and in many cases build branches of their own with real ownership of the outcome.For carriers. We work with a hand-selected network of strategic partners because our customers only work with the best. That means fair rates, fast pay, and dispatchers who treat drivers like partners.Big enough to handle complex freight at scale. Small enough that the people running your account actually know your business.

Founded in 2011
Fort Wayne, Indiana, USA
919 employees
0% recommend to a friend
1% CEO approval

Salaries

Posted range

$90K/yr – $120K/yr

Taken straight from the job posting.

See all Circle Logistics, Inc salaries

Marketing Team

Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
9.5K
Monthly Google Ads Budget
$7
Traffic Source Mix
Search
30%
Direct
49.1%
Referral
7.3%
Social
11.9%
Paid
1.3%

Headcount Trend

Current headcount: ~919

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LEAD LIFECYCLE MANAGER

Circle Logistics, Inc · Fort Wayne, IN · Hybrid