Lead Generation Representative

Pleasanton, CA (On-site)

Salary Not AvailableEntry LevelPart time

Posted 3 months ago

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Job Summary

Drive in-store customer engagement and lead generation for Service Champions in the SF Bay Area.

  • Own daily store interactions, qualify leads, and set service appointments.
  • Must-have: retail experience or strong customer-service track record.
  • Standout: in-store presence at SF Bay Area kiosks with performance goals.

Job Description

Responsibilities

  • Proactively engage retail customers in a friendly, professional manner
  • Generate qualified leads for the sales team
  • Set up service appointments with interested customers
  • Represent Service Champions positively at in-store kiosks
  • Meet or exceed daily and weekly performance goals
  • Know and live up to Service Champions core values at all times
  • Walk around or stand at in-store kiosks at assigned stores in the SF Bay Area speaking to clients regarding our products
  • Schedule appointments and follow ups with clients and our field teams
  • Accurately log client information in Service Titans
  • Develop and maintain strong relationships with store management and team members
  • Participate at in-store events
  • Maintain up-to-date knowledge of Service Champions offerings to answer client questions
  • Ensure monthly revenue and lead generation goals are met or exceeded
  • Represent Service Champions with integrity, energy, and professionalism

Requirements

  • Retail experience is strongly preferred
  • Strong communication and customer service skills
  • Energetic, confident, outgoing, and self-driven personality
  • Comfortable being on your feet and talking to anyone
  • Must be comfortable initiating conversations with clients
  • Willingness to work evenings or weekends for in-store events
  • Ability to fluently speak, read, and write in the English language

Preferred

  • Sales, promotions, or customer service experience is a plus (but not required)

Benefits

  • Referral Bonuses and Employee Discounts Program
  • Continuous Training for your Professional Development & Life Skills Courses
  • Fun Company Sponsored Events
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth