Global Customer Marketing Story Development, Senior Analyst

Indianapolis, IN (Hybrid)

Salary Not AvailableSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive executive advocacy and strategic storytelling for high-impact customer partnerships.

  • Own executive relationship development and proactive advocacy programs.
  • Must-have: 5–7+ years in customer advocacy or related field with C-suite experience.
  • Standout: Experience leading high-production video projects and executive speaker programs.

Job Description

Responsibilities

  • Executive Relationship Development: Cultivate a premier circle of top-tier advocates. You will act as a strategic point of contact for customer executives, ensuring they are engaged, valued and prepared for high-profile brand opportunities.
  • Joint Narrative Orchestration (Informatica + Salesforce): Source and develop complex customer stories that showcase the combined value of Informatica and Salesforce. You will identify how our integrated solutions empower the "agentic enterprise" and translate those technical wins into visionary business narratives.
  • Top-Tier Content Strategy: Lead the creative direction and production for elite customer video content. You will ensure every asset meets corporate brand standards and effectively communicates the transformative power of AI-ready data.
  • Strategic Advocacy Nurturing: Design and implement strategies to engage customers early in their journey. You will move beyond reactive sourcing to build a proactive nurture engine that cultivates advocacy from the first point of success.
  • Speaker Strategy: Lead the recruitment and preparation for executive speakers at top tier events.

Requirements

  • Experience: 5–7+ years in customer advocacy, executive communications or strategic marketing, with a proven track record of managing C-suite relationships.
  • Strategic Storytelling: You have an elite ability to extract technical value and translate it into a compelling business case for a broad audience.
  • Executive Presence: You are confident engaging with leaders at Fortune 500 companies and can navigate complex corporate environments with poise.
  • Project Leadership: Proven ability to lead high-production video projects and keynote preparations from concept to completion.
  • Operational Discipline: You maintain the rigor to ensure all assets are delivered with precision, adhering to the Informatica Editorial Style Guide and brand standards.

Benefits

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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