Responsibilities - Design and continuously improve the onboarding experience for individual and church-sponsored members, making every new member feel welcomed, seen, and spiritually and financially set up for success - Develop proactive retention strategies by identifying at-risk members early and re-engaging them with intentional, personalized outreach - Own the full member lifecycle: welcome sequences, milestone recognition, renewal campaigns, and debt-free win celebrations - Be the internal voice of the member, surfacing feedback and patterns that improve the program over time - Build and sustain a vibrant online community where members feel spiritually grounded, practically equipped, and genuinely supported - Execute a consistent engagement cadence: weekly prompts, video content drops, biblically rooted financial tips, and encouragement posts - Produce monthly member newsletters that are personal, practical, and worth reading - Moderate discussions and champion a community culture that reflects the grace-filled, mission-driven spirit of Fully Funded Life - Track, analyze, and act on community engagement metrics - Support the onboarding experience for church partners and group-sponsored members, helping congregations launch Fully Funded Life with confidence and clarity - Serve as a relational point of contact for church leaders and stewardship directors, understanding their ministry context and helping them maximize the membership for their people - Coordinate communication and follow-up for church partnerships to ensure every partner feels supported throughout the year - Manage and grow Fully Funded Life's social media presence across relevant platforms, creating and scheduling content that attracts new members and deepens engagement with existing ones - Support campaign planning and execution for membership launches, promotional periods, and seasonal initiatives - Coordinate with the broader marketing team to align member communications with launch calendars and promotional messaging - Maintain and optimize email marketing flows including welcome sequences, re-engagement campaigns, upsells, and renewal nudges, using the organization's CRM and marketing automation platform - Write copy for landing pages, promotional emails, social posts, and in-app messaging that reflects the brand voice and moves people to action - Track and report on campaign performance, using results to continuously refine messaging and strategy - Coordinate content calendars for financial courses and member resources, ensuring timely launches and on-brand delivery - Bring creative ideas to the table that engage and delight our members: campaigns, milestone moments, member spotlights, and loyalty touchpoints