Engagement Marketing Manager - Banking & Loyalty

San Francisco, CA (Remote)

$136K/yr – $245K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize the end-to-end marketing strategy for product deepening and banking adoption, combining audience framing, experimentation, and AI-driven automation to drive retention and profitability.

  • Growth Ownership: Define opportunity space, build multi-quarter programs, and manage cross-functional launches with Product, Analytics, Martech, Creative, and Brand.
  • Experimentation & Measurement: Run high-leverage tests, size impact, and apply learnings across the program portfolio with self-serve analytics.
  • AI-Driven Automation: Push AI-informed decisioning to scale personalized customer programs and accelerate cadence across channels.

Job Description

Responsibilities

  • Own the marketing strategy and outcomes for deepening engagement across our products and driving banking adoption, end-to-end. Define the opportunity landscape, design the strategy, and deliver against measurable business impact across retention and gross profit
  • Design and run multi-quarter programs, including the benefit-messaging systems that connect our spending, savings, and lending products, and the portfolio of incentives that compound customer value
  • Partner with Product on offers, eligibility-based prompts, and other levers where execution lives across teams. Bring the marketing lens and strategic framing to that work, even when you don't directly own the surface
  • Build an opportunity framework for your area: eligible audiences, threshold cohorts, benefit-by-benefit sizing, contextual trigger mapping
  • Run rigorous experimentation across the highest-leverage levers (audience segmentation, threshold messaging, benefit positioning, incentive design) and apply insights systematically across the program portfolio
  • Self-serve performance analysis: sizing programs, building impact models, and diagnosing what's working without reliance on dedicated analytical partners. Data modeling intuition and opportunity sizing are core to this role
  • Push the frontier on AI decisioning and automation, and help define how customer programs evolve as AI moves further into the comms decisioning layer
  • Influence cross-functional strategy across Product, Analytics, Martech, Creative, and Brand, operating as a true peer of these teams, not a downstream of them. Own the marketing point-of-view across the entire product deepening and banking adoption portfolio
Block logo

Block

3.9 Glassdoor

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Founded in 2009
Oakland, California, USA
13K employees (950 in marketing)
71% recommend to a friend
68% CEO approval

Traffic Signals

Monthly Visitors
633.3K
Traffic Source Mix
Search
18.9%
Direct
50.4%
Referral
28.9%
Social
1.4%
Paid
0.4%

Headcount Trend

Current headcount: ~13K

Marketing Team

Marketing Team Size
515 (4% of company)
Median Career Experience
15 years
Median Tenure
2.2 years

Funding

Total Funding
$4.8B
Last Raise
$2.2B
Post IPO Debt, 7 months ago

Funding History

  • Aug 2025
    Post IPO Debt • $2.2B
  • May 2024
    Post IPO Debt • $2B
  • Jan 2023
    Post IPO Equity

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