Responsibilities

• Managing and maintaining social media content across platforms such as LinkedIn, Facebook, Instagram, X/Twitter, YouTube, and emerging digital channels
• Developing and executing social media and digital engagement plans that align with public health priorities, communication objectives, and campaign goals
• Creating and editing a variety of health communication products, including social media content, newsletters, communication plans, messaging documents, marketing collateral, website content, presentations, and outreach materials
• Translating complex scientific, technical, and public health information into clear, audience-focused messaging using plain language and health literacy best practices
• Supporting public health social marketing initiatives by coordinating content deployment across multiple communication channels and tracking campaign performance
• Monitoring audience engagement, social media conversations, and stakeholder interactions while identifying opportunities to improve reach and impact
• Preparing reports and dashboards that summarize communication metrics, engagement trends, and performance insights
• Contributing to branding, style guides, communication standards, and quality assurance processes to ensure consistency and compliance across communication products
• Tracking schedules, editorial calendars, and project timelines to support timely delivery of communications products and campaigns
• Supporting client and stakeholder engagement through professional communications, meeting participation, and responsive service delivery

Requirements

• Bachelor's degree in Communications, Public Health, Journalism, Marketing, Public Relations, Digital Media, Health Promotion, or a related field
• At least 2 years of relevant professional experience in health communications, public affairs, digital communications, social media management, marketing, or related fields
• Experience developing communication materials and digital content for public-facing audiences
• Experience managing organizational social media platforms and implementing content strategies
• Experience developing written communications products such as newsletters, messaging documents, blog posts, website content, communication plans, or social media campaigns
• Strong writing, editing, and proofreading skills with the ability to translate technical or scientific information into plain-language content
• Strong attention to detail and demonstrated ability to execute instructions
• Knowledge of public health communications, audience engagement, and health literacy best practices
• Experience collecting, analyzing, and reporting communication or social media performance metrics
• Experience using social media management and scheduling platforms
• Basic knowledge of Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint

Preferred

• Experience supporting federal health agencies such as CDC, NIH, CMS, HHS, or other public health organizations
• Experience supporting public health awareness campaigns, social marketing initiatives, or health promotion programs
• Experience with social media management platforms such as Hootsuite, Sprinklr, Sprout Social, Buffer, or similar tools
• Knowledge of Section 508 accessibility requirements, digital accessibility standards, and plain language guidance
• Basic knowledge of AI tools, including their limitations and risks, and how they can be applied to support project management tasks

Benefits

• Our comprehensive total rewards package includes competitive pay, exceptional benefits, and a range of programs that support your work/life balance and personalized preferences.