Responsibilities

• Own copywriting for the 5-6 pod accounts owned by your Senior Retention Manager based on the strategy they set
• Support project management across those accounts: status tracking, sending/chasing approvals, and day-to-day sequencing
• Own the retention roadmap & strategy for your own 1-2 accounts
• Lead client calls and business reviews on your own accounts, review data/reports, turn findings into concrete next steps

Requirements

• 2+ years hands-on Klaviyo experience
• Comfortable owning a client relationship end-to-end - no senior chasing you for updates
• Strong copywriter who needs minimal guidance to nail brand voice
• Confident interpreting data yourself and translating it into next steps, not just reporting it upward
• Agency background or 8fig+ DTC brand experience

Benefits

• Competitive salary
• Generous paid time off
• Fully remote - work from wherever you do your best work
• Clear growth path into Senior Retention Manager
• Access to all tools, data, courses and coaches you need for being successful
• Direct access to founders of the fastest growing e-commerce brands worldwide