Associate Email Retention Manager | gn | Copywriting, Project Management | Remote
oktober
USA (Remote)
AgencyFull-timeIntern/new grad1+ years exp.
1 day ago
E-Commerce Account Manager — Retention Marketing / Klaviyo
USA (Remote)
Salary Not AvailableMid Level
Posted 2 months ago
Top 1% of applicants do these two things.
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Job Summary
Own and optimize end-to-end email/SMS lifecycle programs for e-commerce, driving revenue through advanced segmentation, personalized journeys, and post-purchase retention with data-driven optimization.
- Lifecycle Strategy: Define and continuously refine the multi-channel lifecycle framework to grow repeat purchase and customer value.
- Execution & Personalization: Build Klaviyo flows, campaigns, and segmentation plans that tailor messages to customer behavior and stage.
Job Description
Responsibilities
- Lifecycle marketing strategy
- Klaviyo flow implementation and optimization
- Email & SMS campaigns
- Advanced segmentation
- Personalization strategies
- Customer journeys
- Post-purchase retention systems
- Winback campaigns
- Subscriber growth initiatives
- Customer experience optimization
Requirements
- Strong hands-on experience with Klaviyo
- Experience working with Shopify
- Previous experience in e-commerce
- Fluent in English and Spanish
- LTV
- Repeat Purchase Rate
- AOV
- Deliverability
- Conversion Rate
- Revenue per Recipient
- Subscriber Growth
- Ability to think strategically while executing tactically
- Strong organizational and project management skills
- Ability to manage multiple accounts simultaneously
Preferred
- Ownership mentality
- Attention to detail
- Strong client communication skills
- Analytical thinking
- Proactiveness
- Strategic mindset
- Genuine passion for helping brands grow
Benefits
- 30 days PTO
- Office expense stipend
- Small, highly experienced team
- Growth-focused culture
- A real opportunity to make an impact on client growth and retention
ED Digital
ED Digital is part of the Evans Denham Group. We are recruitment specialists within the digital technology space working closely with IT consultancies.Our team are experts within their vertical industries, they are constantly engaged within the market working closely with talented professional’s as well as our clients who are rapidly growing their highly skilled consulting teams. Our areas of expertise:•ServiceNow Recruitment •Salesforce Recruitment •Workday Recruitment •Microsoft Dynamics Recruitment •Atlassian Recruitment
Headcount Trend
Current headcount: ~1
