Responsibilities

• The Director of Product Marketing exists to drive JumpCloud's market presence, packaging, and competitive positioning while building and leading the team that scales that work.
• In this high-impact role, you will own the strategic alignment of our pricing and packaging models, direct the team that equips our global sales organization to win, and set the standard for how JumpCloud translates complex platform capabilities into compelling market narratives.
• You will lead a group of product marketers, developing their craft and their careers while directing cross-functional initiatives across sales, product, and go-to-market teams.
• Ultimately, you will solve critical business problems by elevating our thought leadership, scaling our market reach, and growing a high-performing product marketing function.
• Measurable outcomes for the first 6-12 months:
• 6-Month Team Integration and Asset Delivery: Within the first 6 months, integrate fully into the marketing and product organizations, establish operating rhythms for your team, and deliver at least 3 high-value assets while embedding JumpCloud's thought leadership and positioning across key marketing channels.
• Team Building and Performance: Within 9 months, assess team structure and capability, close priority skill or headcount gaps, and put in place clear goals, coaching cadences, and performance expectations that raise the output and consistency of the product marketing function.
• Pricing and Packaging Strategy: Within 9 months, direct the analysis, optimization, and rollout of an updated pricing and packaging strategy that simplifies customer onboarding and maximizes average contract value (ACV).
• Sales Enablement and Competitive Differentiation: By month 12, lead your team to equip the global sales organization with comprehensive competitive differentiators and positioning assets, resulting in increased win rates against key competitors.
• Platform Evangelism and Thought Leadership: Establish yourself and at least one team member as external speakers for JumpCloud within 12 months, delivering a combined minimum of 4 public demos or presentations across multiple platform feature sets.

Requirements

• People management experience, including hiring, coaching, and developing product marketers or comparable marketing talent
• Product Marketing and Go-To-Market (GTM) strategy execution
• Strategic pricing and packaging design for SaaS or platform technologies
• Advanced sales enablement, competitive intelligence, and positioning asset creation
• Identity and Access Management ( IAM ), Directory Services, or Cloud Security
• SaaS business models and developer/IT buyer personas
• Modern AI productivity tools and workflow automation platforms
• Salesforce, HubSpot, or similar CRM and marketing automation systems
• Proven team leadership, with the ability to set direction, delegate, and grow people
• Exceptional public speaking, storytelling, and evangelism capabilities

Benefits

• In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.