Customer Marketing Specialist

Charlotte, NC (Remote)

$78K/yr – $116K/yrMid Level2+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the coordination and governance of ICT physician engagement programs, driving smooth meetings, onboarding, and consistent physician experiences.

  • Engagement Operations: plan and execute Innovation Forums, Advisory Boards, Conference Connects, VIP Site Visits, and other strategic programs.
  • Relationship Continuity: maintain physician engagement history and preferences to sustain ongoing partnerships.
  • Cross-functional Execution: align with Professional Services to clarify roles, ensure accountability, and elevate physician experiences.

Job Description

Responsibilities

  • Support the planning and execution of meetings and engagements related to ICT physician engagement, including Innovation Forums, Advisory Boards, Conference Connects, VIP Site Visits, and other strategic programs.
  • Coordinate meeting logistics and operational needs, including scheduling, payments, communications, and ad hoc leadership support.
  • Support and maintain business-critical processes and systems related to ICT physician engagement.
  • Partner closely with the Professional Services team to ensure clear roles, responsibilities, and accountability, helping ensure consistent and elevated physician experiences.
  • Promote continuity in relationship management with physicians by maintaining knowledge of key preferences, engagement history, and evolving needs over time.

Requirements

  • Bachelors Degree
  • Minimum two years physician engagement experience
  • Or 0 years of experience with an advanced degree
  • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Preferred

  • Medical Device industry exxperience
  • Medtronic Cardiovascular product knowledge
  • Strong project management skills; organized and detail-oriented, with the ability to manage multiple priorities and projects within tight timelines
  • Proficiency in using various social media tools

Benefits

  • Medtronic offers a competitive Salary and flexible Benefits Package
  • The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).
  • The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
  • Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
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Medtronic

3.8 Glassdoor

A global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives.

Founded in 1949
Minneapolis, MN, US
96K employees (4,084 in marketing)
71% recommend to a friend
57% CEO approval

Traffic Signals

Monthly Visitors
2.1M
Monthly Google Ads Budget
$209.4K
Traffic Source Mix
Search
45.1%
Direct
45.1%
Referral
7.2%
Social
1.1%
Paid
1.3%

Headcount Trend

Current headcount: ~100.6K

Marketing Team

Marketing Team Size
3,226 (3% of company)
Median Career Experience
19 years
Median Tenure
11.2 years
Marketing Roles Posted (Last 30 Days)
17

Funding

Total Funding
$18.2B
Last Raise
$1.8B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $1.8B
  • May 2024
    Post IPO Debt • $3.2B
  • Mar 2023
    Post IPO Debt • $2B

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