Responsibilities

• Customer Growth & Lifecycle Marketing
• - Design and execute lifecycle marketing programs across Onboarding , Adoption , and Expansion .
• - Partner with Customer Success to drive product usage and engagement.
• - Support consumption growth across the delivery lifecycle.
• Customer Campaigns (Including 90/6 Program)
• - Own marketing execution of key customer initiatives, including the 90/6 upgrade campaign (in partnership with Customer Success), feature adoption campaigns, and release awareness and enablement.
• - Goal: Drive customers to the latest versions, increase usage, and unlock value.
• Customer Storytelling & Content
• - Partner with Product, Product Marketing, Corporate Marketing, and Events to help coordinate, identify, and develop compelling customer-centric narratives aligned to:
• - The Agentia platform

Requirements

• Experience: 5–8+ years in Customer Marketing, Lifecycle Marketing, or Customer Success Marketing within B2B SaaS or enterprise technology.
• Core Skills: Background in customer advocacy and storytelling, with strong cross-functional collaboration.
• Execution: Demonstrated ability to translate customer outcomes into compelling stories, manage multiple stakeholders, and execute programs end-to-end.

Benefits

• Copado offers a comprehensive benefits package, which includes:
• - Competitive salary and performance-based bonuses.
• - Comprehensive health, dental, and vision insurance.
• - 401(k) Plan
• - Paid Time Off
• - Wellness Perks