Customer Marketing Director, Regional

South San Francisco, CA (On-site)

$190K/yr – $352K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Drive regional marketing leadership for Genentech with cross-functional account teams and omnichannel campaigns.

  • Own strategy-to-execution for a market segment across national accounts and payers.
  • Must-have: 8+ years of marketing experience.
  • Standout: leadership across cross-functional teams and executive leadership involvement.

Job Description

Responsibilities

  • Accountable for strategy through execution of a business segment (i.e. book of business) which may include a customer type, indication or product depending on the therapeutic area. Responsible for tracking business forecast goals and adjusting strategy as needed.
  • May be the subject matter expert for the Squad on a specific marketing capability (e.g. access marketing, interactive multichannel marketing, patient marketing)
  • May serve as a critical member of the Executive/Senior Marketing Director's Leadership team
  • May serve as critical member of the Ecosystem, National Teams, and/or Regional VP's Leadership teams
  • Coaches and advises marketers on subject matter expertise to grow expertise across teams
  • Partners with CE Account Teams to develop and execute marketing plans across focus accounts and payers.
  • Execute on portfolio marketing and customer collaboration opportunities in local ecosystems in concert with our largest, most influential payers, health systems and organized provider entities
  • Directly engage with customers face to face with CE Account teams in order to help deliver the portfolio story, and/or uncover areas of mutual interest.
  • Lead initiatives that have broader organizational impact across the 1Marketing Function, impacting multiple therapeutic areas, and advancing progress towards our CMG outcomes
  • Collaborates with Executive/Senior Marketing Director and Account and Access and Squad marketing teams to influence the overall objectives and long-range goals for the brand; makes decisions that have significant impact on these objectives and goals

Requirements

  • Bachelor's degree
  • 8 years minimum work experience, with 6 years working in a marketing role or, an Advanced Degree with 6 years of working experience with 5 years in a marketing role may be considered
  • Up to 50% travel includes strategic account planning, regular core team engagements, and priority customer interactions

Nice To Have

  • MBA or other related graduate level degree preferred
  • Marketing experience in relevant industries
  • Experience in the managed care, Pharmaceutical or Biotech industry/pharmaceutical or biotech customer engagement
  • Experience in creating marketing strategies, plans and tactics that have strengthened market positioning and driven high-value customer and business outcomes
  • Experience in government and payer policy related work and the ability to translate this into implications for vertically integrated customers
  • Experience in data and analytics, with particular understanding of how data and AI advancements will impact patient access and portfolio revenue
  • Customer facing experience and the proven ability to build relationships with account decision makers to advance marketing strategies
  • In depth knowledge of national accounts, account structures and influencers, and demonstrated expertise in building and maintaining customer relationships

Benefits

  • (No explicit benefits listed beyond mentions of company policies and general employment practices; placeholder to indicate benefits are not detailed in the description)
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Genentech

4.1 Glassdoor

About GenentechWe're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal.Making a difference in the lives of millions starts when you make a change in yours. If you’d like to join our team, view our openings at gene.com/careers. Our patient resource center is dedicated to getting patients and caregivers to the right resources. You can reach them at 1 (877) GENENTECH (436-3683)Monday-Friday, 6am-5pm PST or patientinfo@gene.com. Community Guidelines:1. We want to foster positive conversation around the issues we are passionate about. To that end, we remove profanity, content that contains threatening language, content that is aimed at private individuals, personal information, and repeated unwanted messages.2. Don’t mention any medicines by name — ours or anyone else’s.Because of the fair balance rules governing our industry, we cannot post any comments that reference any pharmaceutical brand, product, or service. Please do not mention any specific medicines by name, or include any links to third party sites in your comments.3. This isn’t the place to report or discuss side effects.This site is not intended as a forum for reporting side effects experienced while taking a Genentech product. Instead, you should report any side effects to Genentech Drug Safety at 1-888-835-2555. You can also report side effects of any prescription product directly to the FDA at 1-800-FDA-1088 or by visiting www.FDA.gov/medwatch.4. Don’t pitch your product or service.Please don't use our page as a place to promote your product or pitch your services. Please also avoid posting links to external sites. We reserve the right to remove any posts that are deemed promotional.

Founded in 1976
South San Francisco, California, USA
18K employees (668 in marketing)
80% recommend to a friend
79% CEO approval

Traffic Signals

Monthly Visitors
364.3K
Monthly Google Ads Budget
$3.6K
Traffic Source Mix
Search
44.2%
Direct
39.1%
Referral
9.3%
Social
6.3%
Paid
1%

Headcount Trend

Current headcount: ~18.1K

Marketing Team

Marketing Team Size
537 (3% of company)
Median Career Experience
19 years
Median Tenure
11.1 years
Marketing Roles Posted (Last 30 Days)
6

Funding

Total Funding
$330.2M
Last Raise
$330.2M
Series A, 18 days ago

Funding History

  • Feb 2026
    Series A • $330.2M

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