Customer Engagement Associate

Pensacola, FL (Unknown)

Salary Not AvailableEntry Level3+ years exp

Posted 6 weeks ago

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Job Summary

Own the end-to-end conference strategy and tradeshow program, from annual planning and budgeting to on-site execution, vendor management, and post-show follow-up, with cross-functional input from Marketing, Medical Affairs, and Sales.

  • Lead cross-functional conference strategy, budgeting, and calendar integration with Product Managers and Medical Affairs.
  • Direct in-booth activities, logistics, and vendor relationships to deliver on-site impact and post-show lead follow-up.
  • Establish efficiency levers and KPI tracking to optimize spending year over year.

Job Description

Responsibilities

  • Facilitate Marketing tradeshow strategy development with the full Marketing Team, Medical Affairs, and the Channel/Corporate/eCommerce Team to drive cross-portfolio and cross-functional collaboration for impactful presence, by researching opportunities (audience, marketing & sales capabilities, costs)
  • Compose an annual budget and calendar proposal
  • Share the proposal with Product Managers & Medical Affairs to develop Pegasus annual strategy and tactical execution plan
  • Identify budget efficiencies across shows
  • Work with the Digital Marketing Manager and Marketing Programs Manager to identify metrics-driven start/stop/continue opportunities YOY
  • Lead execution of the Marketing-sponsored conference and tradeshow tactical plan, by managing the budget to cover: booking; booth placement, furnishing, build and teardown; in-booth activities; promotional items and giveaways; apparel
  • Manage all logistics, inclusive of: booking, booth placement and design, booth construction/teardown/storage; lead retrieval capabilities; ordering, shipping, and set up of apparel, collateral, promotional items and giveaways
  • Manage vendor relationships with all conferences/tradeshows as well as all conference/tradeshow fulfillment vendors
  • Facilitate the design of in-booth activities with the fuller Marketing Team
  • Facilitate the preparation of sales and professional veterinary service colleagues for tradeshow activities, inclusive of organizing pre-show orientation slides with Product Managers

Requirements

  • Education: Bachelor degree required. An advanced degree a plus.
  • Experience: At least 3 years of experience in leading projects across functions, trade show management preferred.
  • Travel required in this position: Up to 35% annually
  • Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • High proficiency in MS Office suite, strong organizational and communications skills required.
  • Clear experience in BtoB and BtoC marketing; experience with emerging media a plus.
  • Must be able to independently problem-solve and thrive in a transparent, teamwork-focused environment.

Preferred

  • Experience leading projects across functions, trade show management preferred
  • Budget management with basic accounting experience, and an interest in marketing is highly preferred
  • Experience with emerging media a plus
  • Cross-functional collaboration experience

Benefits

  • Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k)
  • Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
  • Generous paid time off, paid holidays, and parental leave
  • Fitness and tuition reimbursement programs
  • EAP Services are company paid to benefit all employee-owners and their families
  • Flexible Spending Account (FSA)
  • Pet Insurance
  • Paid Holidays & Paid Time Off (PTO)
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Retirement Savings Plan
Pegasus Laboratories, Inc. logo

Pegasus Laboratories, Inc.

About UsPegasus Laboratories was founded in 1986 and acquired by PBI-Gordon Corporation in 1999. We employ over 100 employee/owners and pride ourselves on a quality workforce.As a Contract Development and Manufacturing Organization, we produce animal health products, as well as distribute products labeled under our PRN Pharmacal brand name into the veterinary market.At Pegasus Laboratories, we can provide full turn-key technical services in a cGMP facility that is DEA approved.Our MissionPegasus Laboratories is committed to continually improving our manufacturing capabilities and services to provide our customers – our partners in business – with competitive strategies that support their ultimate goals from concept to commercialization.Providing all phases of development and manufacturing of pharmaceutical products and nutritional supplements, Pegasus Laboratories offers unmatched technical expertise in taking your product from conception to completion. A full-service Contract Development and Manufacturing Organization, we offer the technical services needed for research, formulations and method development, and site transfer of existing products, all through our state-of-the-art manufacturing and laboratory facilities. And Pegasus does it with the pride and integrity that come with being 100% employee-owned.

Founded in 1986
Pensacola, Florida, USA
128 employees (3 in marketing)

Traffic Signals

Monthly Visitors
2.6K

Headcount Trend

Current headcount: ~128

Marketing Team

Marketing Team Size
3 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

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