CRM Manager
Tripadvisor
Needham, MA (Remote)
$120K/yr - $140K/yrIn-houseFull-timeMid level3+ years exp.
4 days ago
CRM Platform Owner
Kansas City, MO (On-site)
Salary Not AvailableSenior LevelFull time
Posted 3 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Drive CRM strategy and platform delivery to boost customer engagement and retention across cross-functional teams.
- Own design, implementation, and optimization of CRM solutions.
- Must-have: Solid understanding of CRM systems and related technologies.
- Standout: Strong leadership and cross-functional collaboration skills.
Job Description
Responsibilities
- Leading the design, implementation, and optimization of CRM solutions to enhance customer engagement and retention.
- Collaborating with cross-functional teams to gather requirements, define project scope, and prioritize features.
- Managing vendor relationships and ensuring platform stability, security, and compliance.
- Monitoring system performance, analyzing data, and driving continuous improvements.
- Providing strategic guidance and technical expertise to stakeholders and team members.
- Ensuring adherence to best practices in data governance, privacy, and security.
Preferred
- Strong leadership, communication, and problem-solving skills
- Solid understanding of CRM systems and related technologies
Benefits
- Benefits include competitive salary, comprehensive health plans, retirement options, professional development opportunities, and a collaborative work environment.
Headcount Trend
Current headcount: ~1
Marketing Team
Marketing Roles Posted (Last 30 Days)
4
