Associate Director, Experience Strategy at EVERSANA | New York City, NY | $91K/yr – $123K/yr

Associate Director, Experience Strategy

New York City, NY (On-site)

$91K/yr – $123K/yrSenior Level6+ years expFull time

Posted 4 weeks ago

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Job Summary

Own experience strategy outcomes across audits, content inventories, and journey mapping while shaping omnichannel personalization and data driven recommendations for pharma and life sciences clients.

Experience Strategy: deliver audits, inventories, workshops and strategic narratives that guide client work.
Collaboration & Implementation: partner with leadership on omnichannel plans and customer journeys plus execution roadmaps.
Research & POVs: synthesize qualitative/quantitative insights to support POVs, white papers and new business opportunities.

Job Description

Experience Strategy: deliver audits, inventories, workshops and strategic narratives that guide client work.
Collaboration & Implementation: partner with leadership on omnichannel plans and customer journeys plus execution roadmaps.
Research & POVs: synthesize qualitative/quantitative insights to support POVs, white papers and new business opportunities.

EVERSANA

3.5 Glassdoor

EVERSANA® is a leading independent provider of global services to the life sciences industry. The company’s integrated solutions are rooted in the patient experience and span all stages of the product life cycle to deliver long-term, sustainable value for patients, prescribers, channel partners and payers. The company serves more than 650 organizations, including innovative start-ups and established pharmaceutical companies, to advance life sciences solutions for a healthier world. To learn more about EVERSANA, visit eversana.com.

Founded in 2018

Chicago, Illinois, USA

4.7K employees (563 in marketing)

eversana.com

66% recommend to a friend

78% CEO approval