Lippincott - Senior Consultant, Marketing Customer Strategy

San Francisco, CA (Hybrid)

$105K/yr – $130K/yrSenior Level3+ years expFull time

Posted 11 hrs ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the end-to-end case delivery by conducting qualitative and quantitative research, analyzing findings to reveal customer motivations, and shaping client recommendations. You will lead planning, synthesis, and storytelling with internal teams and client stakeholders.

  • Lead case planning and analysis of quantitative and qualitative research
  • Develop and present client-ready storytelling and recommendations

Job Description

Responsibilities

  • Understanding client situations; conducting qualitative and quantitative research; analyzing findings to find revelatory insight about customer motivations, perceptions, and behaviors; and working with your case team to synthesize recommendations. You will contribute substantially to case delivery in terms of thinking and project management.
  • Be Analytical and Strategic: Gathering, organizing and summarizing information on client business strategy, industry and competitive dynamics, best practice analyses, communications audits and customer insights to identify key implications
  • Conducting in-depth interviews with client management and key stakeholders
  • Supporting case team planning and analysis of quantitative and qualitative customer / prospect research, from discrete choice analysis to focus groups
  • Quickly picking up skills and knowledge in new areas, leveraging client, firm and external resources
  • Communicate and Collaborate: Collaborating with other consultants and designers to explore alternatives and develop thinking (e.g., brainstorming sessions)
  • Contributing to the development and storyline of client presentations
  • Effectively communicating with, and presenting to, both internal case teams and external client teams
  • Specialization in customer insight and marketing strategy, experienced in strategic problem solving, designing and executing quantitative methodologies, deploying creative approaches to uncover customer needs and preferences
  • Be part of a team environment with exposure to Senior Partners across the business and involvement in key decision-making.

Requirements

  • 3+ years excelling in a field such as strategy consulting, corporate strategy, brand strategy, brand management, innovation or strategic planning
  • Outstanding communications, writing and interpersonal skills
  • Analysis and synthesis of complex datasets through tools like SPSS, Excel and SQL
  • An analytical and rigorous approach to finding solutions and a flexibility in applying them
  • Passionate and Driven: A willingness to push your thinking, attack issues from multiple angles and stretch yourself to provide outstanding brand ideas to clients
  • An appetite for learning and wrestling with challenging topics across a diverse range of clients/ industries
  • A passion for problem solving, creative expression and improving the way companies relate to customers
  • Openness to travel, seeing things in new ways, and exploring new ideas.

Benefits

  • health benefits, 401K savings as well as employee assistance programs.
Oliver Wyman logo

Oliver Wyman

4.1 Glassdoor

We guide clients through high-stakes decisions and transformative moments so they can adapt, grow, and thrive. Our edge? The power of perspective — driven by deep industry insight, specialized expertise, and a spirit of true collaboration.

Founded in 1984
New York, New York, USA
9.3K employees (592 in marketing)
82% recommend to a friend
97% CEO approval

Traffic Signals

Monthly Visitors
260.4K
Traffic Source Mix
Search
55.5%
Direct
34.6%
Referral
7.1%
Social
1.8%
Paid
0.8%

Headcount Trend

Current headcount: ~9.3K

Marketing Team

Marketing Team Size
285 (3% of company)
Median Career Experience
15 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
5

Recent News