Associate Director, Ad Operations

New York City, NY (On-site)

$112K/yr – $180K/yrSenior Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the data and tooling backbone for ad ops across trafficking, tagging, and reporting while shaping offshore teams and vendor partnerships to deliver measurable client value.

  • Operations Delivery: establish execution processes, train teams, and drive on time delivery.
  • Data & Tools: standardize naming, tagging and data flows to improve planning and analytics.
  • Partnerships & Growth: manage offshore teams and collaborate with tech vendors to evolve ad ops capabilities.

Job Description

Responsibilities
  • Provide guidance on campaign set up (naming, tagging, etc.)
  • Escalation Point for any internal Technology questions/ issues/POV
  • Discover efficiencies through data structure to create streamlined communication for planning and analytics insights
  • Manage offshore trafficking / Analyst teams of Technology Activation Specialists and ensure best-in-class service delivery
  • Establish/refine processes and training parameters to ensure flawless, on-time execution by operational teams
  • Organize and centralize, where possible, process and technologies working with other TAAG leads
  • Proactive partner management and industry outreach to improve and evolve ad operations solutions, based on clients’ needs
  • In partnership with media and analytics counterparts work on developing and deploying data management, reporting solutions, meaningful documentation that captures the value created by new capability
  • Develop and enforce nomenclature to better manage data across the organization
  • Coordinate with analytics teams to ensure data (from varied sources) can be easily fed into tools and systems
  • Understand, identify and partner with data/technology solution providers to drive more effective and efficient reporting for teams/clients
  • Support and scale analytics dashboards, toolset and data management platforms across client teams
  • Oversee the deployment of digital technology solutions and partnerships, such as ad servers, data management tools, media planning/buying and billing systems, that deliver against client and organizational needs
  • Ensure teams are effectively and efficiently using current tools and systems through training and/or establishment and adherence to best practices
  • Audit and evaluate technology solutions being used, and identify opportunities to improve and/or create new tools and systems that will drive savings or generate new revenue
  • Partner with Digital Directors on the business to deliver best product and best thinking across, search, social, mobile, display and video to establish technology needs and requirements
  • Represent agency needs internally and within the marketplace to meet current and future needs of our agency and their clients – and identify where new value can be created for internal and external clients
Requirements
  • B.A. or B.S. in Marketing, Advertising or related field
  • Agency experience highly preferred
  • 5+ years of experience working with trafficking systems, tagging tools and data mining / reporting functions in excel, or other similar tool. (CM, DCM, DFP, Flashtalking, Innovid, IAS Google Analytics, Adobe tools, TMS, VIQ)
  • Specifically, candidate must have a good command of MS Excel, including formulas and tables, as these are heavily utilized in the reporting process
  • Technology experience is important (must have experience with standard ad servers such as Google Campaign Manager, Prisma, IAS, etc.
  • Tagging experience is important
  • Must have experience in Google CM Floodlight implementation QA and troubleshooting, or other container and conversion tag systems such as Tealium
  • Candidate must have a strong attention to detail, and be able to quality check their work to ensure that data anomalies/mistakes are caught prior to delivery of the reports to the client teams
  • Candidate must have strong management capabilities, both operationally (to ensure that tasks such as reporting & trafficking are completed on time and accurately) as well as strategically (to ensure that guidance is given to all teams on how to enhance the product as the account matures)
  • Candidate must be outgoing and able to integrate with a fast-paced digital planning team
  • Must be able to cultivate excellent relationships with technology and research partners
  • Must have ability to learn new processes and technology quickly
  • Should be extremely detail-oriented
  • Interested in and experienced with technology
  • Ability to meet deadlines in a fast-paced environment
  • Hands on, problem solving abilities – “can do” approach (so someone who is a thinker and a doer)
  • Excellent communication skills – written and spoken
  • A people person with ability to communicate at all levels who will have various levels of digital knowledge
  • Agency experience highly preferred
Benefits
  • medical coverage
  • dental
  • vision
  • disability
  • 401K
  • parential and family care leave
  • family forming assistance
  • tuition reimbursement
  • flexible time off
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Zenith

3.7 Glassdoor

Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe [Euronext Paris Fr0000130577, CAC40].

Founded in 1988
Лондон, Англия, GBR
5.6K employees (1,571 in marketing)
73% recommend to a friend
80% CEO approval

Traffic Signals

Monthly Visitors
29.4K
Traffic Source Mix
Search
40.7%
Direct
38.6%
Referral
15.2%
Social
4.2%
Paid
1%

Headcount Trend

Current headcount: ~5.6K

Marketing Team

Marketing Team Size
1,462 (26% of company)
Median Career Experience
11 years
Median Tenure
2.6 years
Marketing Roles Posted (Last 30 Days)
34

Funding

Total Funding
$350K
Last Raise
$350K
Series A, 9 months ago

Funding History

  • Jun 2025
    Series A • $350K

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