Campaign Operations Manager

USA (Remote)

$140K/yr – $155K/yrMid Level3+ years expFull time

Posted 6 days ago

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Job Summary

Own end-to-end Marketo driven campaigns, coordinating ABM and demand-gen workstreams from planning and execution to analysis and optimization.

  • Lead marketing automation initiatives across email, landing pages, and forms
  • Collaborate with sales, content, events, and product teams to ensure data integrity and campaign alignment

Job Description

Responsibilities

  • Build, test, deploy, and optimize email campaigns in Marketo including segmentation and nurture programs
  • Develop and execute marketing automation workflows to support demand generation and account-based marketing (ABM) efforts
  • Collaborate with cross-functional teams to integrate Marketo with CRM platforms like Salesforce and ensure seamless data flow
  • Create, test, and deploy landing pages, email templates, and forms within Marketo.
  • Analyze and report on campaign performance metrics, providing actionable insights to improve ROI
  • Maintain and update marketing databases to ensure data accuracy and compliance with GDPR, CCPA, and other data privacy regulations
  • Develop and document best practices for marketing automation processes and train team members as needed
  • Stay current on marketing automation trends and advancements to continually refine strategies and tactics
  • Support webinar and event campaign execution, including registration setup, invitation and reminder emails, confirmation and follow-up communications, attendee tracking, and post-event reporting.
  • Assist with the creation and updating of web pages within the company’s web content management system.

Requirements

  • 3–5 years of hands-on experience using Marketo in a marketing operations or campaign operations capacity.
  • Demonstrated experience building, testing, and deploying email marketing campaigns.
  • Experience supporting webinar, event, or virtual event campaigns.
  • Familiarity with web content management systems and the ability to build or update web pages as needed.
  • Strong understanding of campaign operations processes, audience segmentation, lead management, and campaign tracking.
  • Exceptional attention to detail and a disciplined approach to quality assurance.
  • Ability to manage multiple campaigns, deadlines, and stakeholder requests simultaneously.
  • Strong written and verbal communication skills.
  • Ability to work cross-functionally with marketing, sales, field marketing, events, and web teams.
  • Working knowledge of CRM systems, preferably Salesforce.

Preferred

  • Marketo certification or equivalent demonstrated expertise.
  • Experience with webinar platforms such as Zoom Webinars, Goldcast, or similar platforms.
  • Experience working with Sanity CMS platform a plus
  • Basic knowledge of HTML and CSS.
  • Familiarity with email compliance requirements, including CAN-SPAM, GDPR, and consent management.
  • Experience in a B2B marketing environment.

Benefits

  • We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
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Firstup

2.8 Glassdoor

Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Amazon, BBC, Dow, Hilton, Kraft Heinz, and Toyota use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io.

Founded in 2010
San Francisco, California, USA
256 employees (18 in marketing)
34% recommend to a friend
42% CEO approval

Traffic Signals

Monthly Visitors
64.8K
Monthly Google Ads Budget
$40K
Traffic Source Mix
Search
49.7%
Direct
38.7%
Referral
8.3%
Social
1.9%
Paid
1.2%

Headcount Trend

Current headcount: ~256

Marketing Team

Marketing Team Size
12 (5% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$114.8M
Last Raise
$10M
Series E, 8 years ago

Funding History

  • Jul 2018
    Series E • $10M
  • Feb 2018
    Series E • $36.5M
  • Dec 2016
    Series D • $25M

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