Responsibilities

• Provide actionable, data-driven recommendations to improve creative approval and performance for a dedicated portfolio of key advertiser accounts.
• Monitor dashboards daily to proactively identify risks and performance, surfacing issues before they escalate and uncover opportunities for creative optimization.
• Analyze content performance data to identify performance trends and suggest refresh strategies that align with platform policies and business goals.
• Serve as the subject-matter expert linking Policy and Account Management teams, interpreting compliance guidelines to support advertiser success.
• Track key metrics (e.g., compliance, approvals, creative health) and maintain dashboards or reports to inform recommendations.
• Contribute insights for Quarterly Business Reviews (QBRs) and strategic meetings by maintaining a deep understanding of assigned accounts and their content performance.

Requirements

• 1+ years of experience in a client-facing role (e.g., Account Management, Client Success, Ad Operations) with direct client communication.
• Strong understanding of content moderation and platform policies.
• Ability to interpret performance data and use it to drive decisions.
• Proficiency in using BI tools, spreadsheets, and internal reporting tools.
• Ability to work with global teams/ a remote supervisor.

Preferred

• Experience in ad tech, creative optimization, or content compliance

Benefits

• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), a fully stocked kitchen, parking, and various gym partnerships.
• Flexibility: Hybrid work schedule with 3 days in-office with an option to come in more often if desired.