Traffic Manager

Responsibilities

• Manage the end‑to‑end workflow of all marketing and creative projects across healthcare accounts, including copy and design related projects.
• Allocate work to designers, copywriters, editors and external suppliers based on capacity and skillset.
• Oversee timelines, schedules and project milestones; ensure deadlines are met.
• Monitor progress daily, identifying bottlenecks and proactively resolving issues.
• Maintain accurate project records including briefs, status updates, and delivery documentation.
• Partner with Client Leads and Project Leads to prioritise tasks and manage resource conflicts.
• Facilitate handovers, kick-off meetings, and production check‑ins.
• Support traffic reporting, capacity management, utilisation tracking, workflow forecasting.
• Liaise with external suppliers (printers, freelancers, production houses) to manage outsourced work.

Requirements

• Proven experience in traffic, workflow, or project coordination within a marketing agency, creative, or healthcare environment.
• Strong understanding of marketing processes, with a desired focus on healthcare marketing.
• Ability to manage multiple deadlines, assets, and stakeholders simultaneously.
• Excellent organisational and time‑management skills with high attention to detail.
• Confident communicator who can challenge timelines, negotiate workloads, and manage expectations.
• Experience with workflow tools or project management systems (e.g., Monday.com, Asana, Workfront, Trello).
• Ability to remain calm, solutions‑focused, and structured in fast‑paced environments.
• Organisation & Planning – Maintains order across competing tasks and teams.
• Prioritisation – Makes smart decisions around workload management.
• Communication – Clear, proactive updates to multiple stakeholders at all levels.