Japanese-Speaking Social Media, Marketing & Client Relations Executive

London, UK (On-site)

£27K/yr – £27K/yrMid LevelPermanent

Posted 12 days ago

Job Summary

Own and execute the clinic\'s Japanese-language social media strategy across Instagram and TikTok, including content creation, on-camera storytelling, community management, and support for enquiries and bookings, while coordinating with the marketing team; the role requires native-level Japanese and strong short-form video skills, plus customer-service experience.

Job Description

Responsibilities

Social Media Management & Content Creation
Develop and manage dedicated Japanese-language Instagram and TikTok accounts for EC Aesthetic Clinic.
Plan, film, edit and publish engaging Reels, TikTok videos, Stories and social media posts.
Create Japanese-language content covering aesthetic treatments, skincare education, clinic experiences, promotions and behind-the-scenes activities.
Confidently appear on camera to introduce the clinic, explain general treatment information and create engaging lifestyle-style content.
Research Japanese social media trends and adapt content to suit Japanese-speaking audiences.
Manage social media comments, direct messages and community engagement.
Monitor account growth, engagement, enquiries and booking conversions.
Work closely with the wider marketing team to plan campaigns and maintain consistent brand messaging.
Japanese-Language Customer Service & Enquiry Management

Requirements

Native-level or fluent Japanese, both written and spoken.
Good spoken and written English.
Strong understanding of Instagram, TikTok and short-form video content.
Confident creating, filming and editing videos independently.
Comfortable appearing on camera and speaking naturally to an audience.
Experience or confidence in handling customer enquiries and communicating with clients.
Friendly, outgoing, organised and proactive personality.
Strong communication skills and attention to detail.
Ability to manage multiple tasks and take ownership of projects.
Genuine interest in beauty, skincare, aesthetics and social media trends.

Preferred

Social media management or content creation experience.
Experience in customer service, client relations or appointment booking.
Experience with CapCut, Canva or similar content creation tools.
Experience with influencer collaborations or community marketing.
Familiarity with Japanese-speaking communities in London.
Experience in beauty, skincare, aesthetics, wellness or luxury services.
Website content creation, localisation or SEO experience.

Benefits

A supportive, collaborative team based on Harley Street.

Salaries

Posted range

£27K/yr – £27K/yr

Taken straight from the job posting.

See all EC Aesthetic Clinic London salaries

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