Insights Manager

Responsibilities

• Leadership & Team Development
• - Line-manage and coach the 2 x Senior Insights Analysts, ensuring high performance and development in both technical and client engagement capabilities.
• - Provide day-to-day guidance, workload prioritization, and mentoring support to the team.
• - Support the team in creating compelling, insight-led presentations using diverse data sources (Field, EPOS, Market, Consumer, and Trade data).
• - Conduct formal performance reviews and support with development planning in line with company policy.
• Strategic Insight Delivery
• - Deliver monthly performance analysis for Field Management, including performance drivers and actionable recommendations.
• - Collaborate with the Strategic Insights Project Analyst to ensure learnings are aligned across departments and consistently leveraged across projects.
• - Contribute to Ferrero’s business priorities by generating insights that align with strategic KPIs.
• Client Relationship Management

Requirements

• Management & Coaching Experience: Proven track record in managing and coaching teams, working cross-functionally, particularly within data, insights, or operations functions. Ability to drive performance and ensure the team delivers against business objectives.
• Client Relationship Management: Proven experience in managing client relationships, ideally within a field sales or similar environment. Demonstrated ability to influence clients with data-driven insights and recommendations that improve sales performance.
• Analytical Expertise: Advanced proficiency in analysing datasets, identifying key trends, and producing high-quality reports. Expertise in ROI modelling and delivering actionable insights to senior stakeholders to drive business performance.
• Operational Efficiency: Solid understanding of operational processes and systems with a strong focus on improving efficiency and effectiveness. Experience in managing operational teams and overseeing process improvements.
• Cross-functional Collaboration: Demonstrated ability to work effectively with multiple departments (such as Data, IT, Sales, and Operations) to ensure seamless data integration, accurate reporting, and efficient execution of business strategies.
• Communication Skills: Strong verbal and written communication skills, with the ability to present complex insights clearly to a wide range of stakeholders, including senior leadership and clients.
• You must be eligible to work in the UK and have a full clean driving licence.

Benefits

• Hybrid model working - role requires office attendance weekly.
• Car allowance + benefits.