digital content coordinator

Responsibilities

• website and app content
• create, publish and update content across the website and app
• support campaign, promotional, seasonal and menu updates across owned digital channels.
• carry out regular checks and business-as-usual maintenance to keep content accurate and up to date
• help optimise content and customer journeys using performance insights, guidance and feedback
• content planning and coordination
• maintain the digital communications calendar, ensuring activity, deadlines and owners are clearly recorded
• coordinate incoming digital content requests, gather the information needed and keep stakeholders updated on progress
• support CRM planning and delivery, working with the CRM and loyalty teams on relevant content requirements
• provide practical administrative and project support across the digital function

Requirements

• a recent graduate, apprentice or early-career candidate with an interest in digital content, marketing or customer experience
• highly organised, with strong attention to detail, clear written communication and good proofreading skills, and the ability to manage multiple priorities and deadlines in a fast-paced environment
• confident using everyday digital tools; experience of, or exposure to, CMS platforms, Asana, Yext or analytics tools would be helpful but is not essential
• a proactive, collaborative approach and willingness to learn new platforms and processes.
• curiosity about competitor digital experiences, industry best practice and emerging digital technologies
• comfortable working with different teams, asking questions and keeping people informed.

Preferred

• experience of, or exposure to, CMS platforms, Asana, Yext or analytics tools would be helpful but is not essential

Benefits

• hybrid working (3x a week at noodle hq, the rest at home)
• 10% bonus
• come as you are culture, with modern offices, fresh fruit and soft drinks
• £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
• private healthcare cover
• 3% pension contribution
• 25 days holiday plus bank holidays
• + further discounts across retail, hospitality & leisure — perks that make life sweeter
• supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents